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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Brilliant bank

Easy to access, welcoming and knowledgeable staff. 10/10 customer service in and out of the branch. Great rates to foreign currency. I highly recommend Metro Bank. Reviewed on: 3rd April 2023

Best customer service

It always feels at home being in Metro bank. The banking app is extremely user friendly and so is the staff at the bank. They have brought ease of business in banking. A revolutionary bank. Reviewed on: 3rd April 2023

Good reliable bank

Good bank great staff has everday access if there is any problems woukf recommend Reviewed on: 3rd April 2023

The best bank ever!!

I’ve been with Metro bank since 2016. It’s been a long journey in which I’ve been told to switch banks but did I? NO! And that is because I love Metro bank! Not just because of their amazing interest rates, their amazing customer support services, their amazing mortgage plans, their amazing account safety. But also because when I walk into Metro bank I’m ALWAYS greeted with bright and lovely smiles and I am instantly guided to where I need to go to. My problems or queries are ALWAYS sorted and I ALWAYS leave with a smile on my face and a lollipop provided by them. Honestly, AMAZING bank! No doubt! True winners! I LOVE METRO BANK AND I WILL ALWAYS REMAIN WITH THEM!! Reviewed on: 3rd April 2023

Very good company

I would say metro bank is a very good bank polite staff well presented knowledgeable about the banking system Reviewed on: 3rd April 2023

Very good

It's easy and great service throughout Reviewed on: 3rd April 2023

The best bank ever!!!

Never had any problems with this bank, recommend for everyone))) Reviewed on: 3rd April 2023

Outstanding bank

Easy process to open bank account. Very good customer services. My questions all time answered Reviewed on: 3rd April 2023

Customer service

Very helpful customer service when I have issues Reviewed on: 3rd April 2023

Love this bank

Late opening hours and weekend opening, easy straight forward app, easy transfer between my friends accounts ...love this bank Reviewed on: 3rd April 2023

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