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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

There when you need them

I until recently had a bank account with NatWest, I’d held that account since I was 7 years old, however as you walk along the high street you start to notice your bank isn’t available when you need it to be. As such, I opened up my account with Metro around four months ago and have never had an issue, and being able to deposit cash any day of the week up until 7pm most of those days has been a real highlight and reason for me to make that change. It’s a modern bank that works for whatever occupation and hours you have. For that reason 10/10. Would recommend to anyone that asked. Reviewed on: 3rd April 2023

Avoid

Opening a Community Current Account was very painful. Repeatedly given incorrect information and the wrong documents to sign. No Metro staff knew the process Reviewed on: 3rd April 2023

Good service

Online customer service is excellent Reviewed on: 3rd April 2023

Brilliant

Have had really good experiences with the bank since joining them in 2021 Reviewed on: 3rd April 2023

First class

Excellent service Reviewed on: 3rd April 2023

Excellent and satisfactory

Always there for me never failed me at all, highly recommendable. Reviewed on: 3rd April 2023

Easy Banking Experience

Could not be happier with the assistance, efficiency and friendly Customer experience whenever i attend the branch Reviewed on: 3rd April 2023

Best Bank

By far the best bank I have banked with Reviewed on: 3rd April 2023

Five star

Always helpful and easy banking Reviewed on: 3rd April 2023

Personalised Service

I LOVE Metro Bank, I receive a personalized service. I don't have to use online banking or call the call center unless I opt to. I can always speak to someone on the phone or go in to the branch and see an advisor. This is how banking should be. They are fantastic. Reviewed on: 3rd April 2023

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