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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Very helpful

The team at Metro bank are very happy to help with anything you need and is very understanding that the patient we have the customers as I understand that some people like me have hidden disabilities and it takes us time to process something Reviewed on: 3rd April 2023

A Bank that treats customers as an individual

Very polite, very helpful always willing to listen to you Reviewed on: 3rd April 2023

Great Bank with simple and easy Banking app and all services

Everything is simple and clear. App so simple to navigate. Love their services. Reviewed on: 3rd April 2023

Im really happy with metro bank

I’ve my account for 5 years at metro bank and always have everything that I need! Reviewed on: 3rd April 2023

I don't know what I'd do without metro bank and recommend to everyone friends and family

The bank's were always over charging me I had to keep opening other banks for online stuff, Now I got a metro account I have everything I need in one bank And opening was so simple and basic I got my new card same day and pin, I've had no unplanned fee I've got no problem with online or phone banking and managing my finances without stress They are very good staffed 24/7 and accesses to my money and very help full as I have autism they reached me how to go online n stay safe I'm great full for having and being with metro bank Thank you From me s khan Reviewed on: 3rd April 2023

Open new bank account in just a day!

Open 7 days a week, can easily open the bank account in a day. As an immigrant, and to have to open bank account in no time, Metro bank saved me, always thankful for that. With my experience, staffs have always been very helpful and always tried to meet all of my concerns. Reviewed on: 3rd April 2023

Best Bank Ever

Don’t think about just do it, fantastic service and a true high street bank. Real people offering real service Reviewed on: 3rd April 2023

Quick and easy for newcomers to open an account

We struggled to open a bank account as newcomers in UK. Metro bank was really very helpful quick and hassle free. No issues till date. Reviewed on: 3rd April 2023

Does what it says on the tin.

Never from day one have I had a bad experience with Metro Bank. Reviewed on: 3rd April 2023

Simply the best

Simple banking made with customers in mind. Reviewed on: 3rd April 2023

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