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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Efficient

I have been with metro bank for almost 5 year, no issues, and if I have they staff is quite helpful and quick to provide solutions. No regrets for switching my current account from another bank. Reviewed on: 3rd April 2023

Fab bank

This bank caters for the normal hard working person who can’t get to the bank in normal working hrs, the staff in my local branch are very helpful and iv never had any problems or issues… Fab bank to deal with Reviewed on: 3rd April 2023

Perfect simple bank

Great customer service needs more brunches like in Doncaster Reviewed on: 3rd April 2023

Best Bank

Smooth banking, one of the best bank which opens on Sunday as well. Reviewed on: 3rd April 2023

The best Bank

I'm so excited to use this Bank Reviewed on: 3rd April 2023

Great customer service

When we opened a new account, there was a staff to set up the account for us. The staff are all friendly and professional. Reviewed on: 3rd April 2023

The Go-To Bank

Straightforward and intuitive online banking. Reviewed on: 3rd April 2023

Always smiling

Whenever I go into a metro bank branch I am always welcomed with smiley and friendly faces. Their banking app is easy to use and it isn’t a complicated process if you’ve forgotten your password or memorable information. Reviewed on: 3rd April 2023

Easy banking easy living

The most accessible banking online and in person. Reviewed on: 3rd April 2023

Best service

Excellent banking online, great availability, good customer service Reviewed on: 3rd April 2023

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