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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Service

5
I love everything about this bank . Reviewed on: 11th March 2023

Best bank

5
Easy to use , fast and efficient Reviewed on: 3rd April 2023

Trouble free banking

5
My account is so easy to manage either online or through the app. If ever i need to visit a branch they are open when others are closed. The benefits of being able to visit a branch even on a Sunday if you need. Reviewed on: 3rd April 2023

Best bank

5
already 5 years using their services and definetily 5 stars Reviewed on: 3rd April 2023

Excellent bank

5
The best bank I have been with. Open later than all banks and on a Sunday too!! Reviewed on: 3rd April 2023

Excellent customer service

5
Metro bank is everything a bank should be Reviewed on: 3rd April 2023

Fantastic service

5
Metro bank offer tremendous customer service and always help when you need it! I have never looked back since having my current account with Metro Reviewed on: 3rd April 2023

Best bank

5
One thing that the bank is open 7 days always that was nice. And they treat us nicely. They were so amazing. Love it Reviewed on: 3rd April 2023

Very friendly

5
Very friendly staff and more importantly real people not robots Reviewed on: 3rd April 2023

Helpful and Kind

5
When i joined Metro Bank i had enough of the bank i was with missing money, Metro changed that and strange movement on my account i am contacted straight away and or my account get stopped a new card there and then no waiting for moths at a time Metro Bank staff are helpful polite assist where needed your new account is ready within an hour you get a new account and problems sorted so fast Reviewed on: 3rd April 2023

Vote for Metro Bank

5
I have been with Metro Bank for over 10 years now, I joined for many different reasons, such as the different types of accounts they hold so you have options on how to deal and handle your money, the customer service is fantastic not only within the bank branches but over the phone and overseas service help, the security system makes me feel confident and safe to hold my money with Metro, and the fact that they are so quick and efficient with their services really helps, they are very clear and easy to understand so that anyone can use metro bank its brilliant! they don't try to complete things and if you don't understand they find a way to help you instead of just insisting on what to do with your money, they make sure that you are happy with what they have done for you so you always leave on a good and well comfortable note so you know what you needed todo has been done, I can not brag on enough how happy I am with METRO BANK. I could continue the list and reasons. I would 100% recommend to use metro bank Reviewed on: 3rd April 2023

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