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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Amazing

Reliable banking friendly staff Reviewed on: 3rd April 2023

Bank Bank bar none

I have been banking with Metro for over 10 year's and they never fail to impress. Reviewed on: 3rd April 2023

Best bank in the world

I’ve been banking with Metro now for a few years and I must say it’s an exceptional service much easier and less confusing to deal with the most banks and the customer service is next to none. Thank you for such an excellent service. Reviewed on: 3rd April 2023

Friendly efficient service.

I have been banking with other bank for over a decade. About three years back I opened an account in Ashford, Kent, branch. I have found all staff extremely welcoming and helpful. I am impressed with their cheerful personalised service. Reviewed on: 3rd April 2023

Great bank

Great bank ,the mobile app needs some work tho Reviewed on: 3rd April 2023

Since the time it has been opened, my Metro current account has had no problems and me day to day banking has been smooth sailing

I have had many other current accounts and there have always been problems, leading me to terminate my account with them and I took a shot with Metro. The best decision I could have made at the time. Reviewed on: 3rd April 2023

I like there timing

Metro bank open till late when other banks close early Reviewed on: 3rd April 2023

There when you need them

The app is great but it’s reassuring to be able to contact a real person when necessary. Staff are always pleasant, cheerful and helpful. Reviewed on: 3rd April 2023

Very helpful and well mannered

Very helpful and well mannered . Also willing to help and considerate Reviewed on: 3rd April 2023

Very good bank

Very good bank good mobile banking happy with this bank Reviewed on: 3rd April 2023

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