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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Excellent

5
Very helpful staff Always willing to help. Always enough counters open so you don't waste time held in a queue. Reviewed on: 3rd April 2023
Kanwerjit 's avatar
Kanwerjit

Best bank

5
Metro bank is the most convenient bank there is. They work till late and even on Sundays. You do not need to work around your schedule to make it to the bank with them. Highly recommend. Reviewed on: 3rd April 2023
Denisa 's avatar
Denisa

The current account is amazing.

5
And customer service is friendly Reviewed on: 3rd April 2023
sakhile simbani's avatar
sakhile simbani

Best services, always recommends

5
I am really satisfied with overall services Metro bank provides . Reviewed on: 3rd April 2023
Prabha D's avatar
Prabha D

Easy access

5
Kids friendly account and they can save pennies and take it to metro and get their cards punched and £5 reward every 5 months is something amazing to keep going . Reviewed on: 3rd April 2023
Binz's avatar
Binz

Excellent

4
Metro bank opens 7 days a week. They are open for long hour which helps us who work 9am to 5pm to access services even after work. Great customer care always available at any branch you find. Caring staff as the keep asking what you would need to be helped with. Organised and orderly with their services. Very good Internet banking. Reviewed on: 3rd April 2023
Annet M Nakonde's avatar
Annet M Nakonde

Brilliant Service

5
Really pleased with the efficient and pleasant staff helping me to open my account. The App is so easy to use and allows me to budget easily. Reviewed on: 3rd April 2023
lynne beresford's avatar
lynne beresford

Best Bank

5
Metro Bank are the most modern bank not stuck in the dark ages and in my opinion the best. Easy to use, always polite, well dressed staff, lovely designed branches.. Reviewed on: 3rd April 2023
Matthew Johnathan De-Machen's avatar
Matthew Johnathan De-Machen

Easy to use

5
The app is very easy to use and issues that require going to into to store are handled very quickly Reviewed on: 3rd April 2023
RiddledLT's avatar
RiddledLT

The best bank

5
I have had an account with the bank for about a year and am very happy with online banking. Reviewed on: 3rd April 2023
Milena Ralcheva 's avatar
Milena Ralcheva

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