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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best services, always recommends

I am really satisfied with overall services Metro bank provides . Reviewed on: 3rd April 2023

Easy access

Kids friendly account and they can save pennies and take it to metro and get their cards punched and £5 reward every 5 months is something amazing to keep going . Reviewed on: 3rd April 2023

Excellent

Metro bank opens 7 days a week. They are open for long hour which helps us who work 9am to 5pm to access services even after work. Great customer care always available at any branch you find. Caring staff as the keep asking what you would need to be helped with. Organised and orderly with their services. Very good Internet banking. Reviewed on: 3rd April 2023

Brilliant Service

Really pleased with the efficient and pleasant staff helping me to open my account. The App is so easy to use and allows me to budget easily. Reviewed on: 3rd April 2023

Best Bank

Metro Bank are the most modern bank not stuck in the dark ages and in my opinion the best. Easy to use, always polite, well dressed staff, lovely designed branches.. Reviewed on: 3rd April 2023

Easy to use

The app is very easy to use and issues that require going to into to store are handled very quickly Reviewed on: 3rd April 2023

The best bank

I have had an account with the bank for about a year and am very happy with online banking. Reviewed on: 3rd April 2023

Best bank

Easy to access as it is open seven days in a week Reviewed on: 3rd April 2023

Auras catrina

I recommend metro bank as a safe bank Reviewed on: 3rd April 2023

Banking made simple

Metro bank is very customer oriented. Fantastic customer service, replacement card just pop in! The App is straight forward and very easy to use. The text service is brilliant especially when I forget to transfer funds from one account to another! Reviewed on: 3rd April 2023

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