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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

So helpful and kind!

Everyone in the ashford branch are so helpful and kind. The best thing aswell is I can go into the bank any day of the week! Which really helps due to work commitments! Thanks guys. I hope you win you all deserve it :) Reviewed on: 3rd April 2023

Simple, easy, exactly what I need.

My experience with metro has always been super easy, and supportive. Customer service has always been really helpful and informative. Definitely recommend. Reviewed on: 3rd April 2023

So happy with my bank

So happy with my bank, great customer service, fast and so helpful !! Reviewed on: 3rd April 2023

Rating

This is one the best Bank in UK as of today, they are very accurate and security conscious of their customers, they respond to issues when called very quick , their services has no compares to other ones Reviewed on: 3rd April 2023

Metro bank 10/10

Fantastic service and friendly staff Reviewed on: 3rd April 2023

Best bank by far

Very helpful, friendly service everytime, by far the best bank to open and deal with, hassle free Reviewed on: 3rd April 2023

Quality Bank

Staff are always very professional and efficient , & friendly without being artificial. Who can ask for more? Reviewed on: 3rd April 2023

Metro Bank performance

Performance beyond expectancies Reviewed on: 3rd April 2023

The Best bank ever !!

I like this Bank because have very nice app and easy to make transfer money and îs open 7 days per week thank You metro bank u are te Best bank ever from uk ...im old customer from 2017 ...and i m very happy Reviewed on: 3rd April 2023

Respectful

I really like my metro bank the staff make you feel comfortable and there really quick with dealing with the customers they never let the line grow long and there always enough staff on the shop floor if you need any help every time I've gone in there I never waited no longer then 5-6 minutes that's fast for a bank and I can go to the bank and get a new card the same day not having to waite to one to come in the post Reviewed on: 3rd April 2023

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