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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best bank

Easy to access as it is open seven days in a week Reviewed on: 3rd April 2023

Auras catrina

I recommend metro bank as a safe bank Reviewed on: 3rd April 2023

Banking made simple

Metro bank is very customer oriented. Fantastic customer service, replacement card just pop in! The App is straight forward and very easy to use. The text service is brilliant especially when I forget to transfer funds from one account to another! Reviewed on: 3rd April 2023

Very very good

It is very to use and be able to understand what is going on with my bank i would hundred percent recommend this to anyone who doesn’t have metro bank already Reviewed on: 3rd April 2023

So helpful and kind!

Everyone in the ashford branch are so helpful and kind. The best thing aswell is I can go into the bank any day of the week! Which really helps due to work commitments! Thanks guys. I hope you win you all deserve it :) Reviewed on: 3rd April 2023

Simple, easy, exactly what I need.

My experience with metro has always been super easy, and supportive. Customer service has always been really helpful and informative. Definitely recommend. Reviewed on: 3rd April 2023

So happy with my bank

So happy with my bank, great customer service, fast and so helpful !! Reviewed on: 3rd April 2023

Rating

This is one the best Bank in UK as of today, they are very accurate and security conscious of their customers, they respond to issues when called very quick , their services has no compares to other ones Reviewed on: 3rd April 2023

Metro bank 10/10

Fantastic service and friendly staff Reviewed on: 3rd April 2023

Best bank by far

Very helpful, friendly service everytime, by far the best bank to open and deal with, hassle free Reviewed on: 3rd April 2023

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