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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,579 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024
David Panton's avatar
David Panton

Excellent good customer service

3
Good bank to bank with, lots of perks and benefits which is really good. Everytime I go in the bank it's excellent good customer service experience. Reviewed on: 3rd April 2023
Aisha's avatar
Aisha

out standing service

5
I am happy to be a Metro bank customer and bank services are really out standing thank you Reviewed on: 3rd April 2023
Rao Alahari's avatar
Rao Alahari

Amazing!

5
Metro bank is one of the best bank so I will be in bed is the best shows ever made online banking. Customer service is excellent amazing what are the best service ever you can get in England I recommend other people to go and join me then the customer service is excellent online banking one of the best the best bank I’ve been with thank you metro bank for all your help and support Reviewed on: 3rd April 2023
Nadim Rashid's avatar
Nadim Rashid

Great Bank

5
Great bank Great service. Friendly staff Accessible app Reviewed on: 3rd April 2023
Patrick's avatar
Patrick

Best bank ever

5
I would recommend the bank because is always there when you need! Reviewed on: 3rd April 2023
stane_90@yahoo.com's avatar
[email protected]

Best bank ever

5
They are open 7 days a week best customer service when comes to fraud and everything else. Reviewed on: 3rd April 2023
Timoficiuc Nicoleta's avatar
Timoficiuc Nicoleta

Easy to use, excellent service

5
Love the service, the app and the fact that I can go into the bank 7 days per week. Best bank I have used by far. Excellent staff. Reviewed on: 3rd April 2023
Marcus Kingston's avatar
Marcus Kingston

Excellent customer service

5
Opened a current account with my partner couldn’t have had better service from the employe. Made it very simple for us. The app is easy to navigate couldn’t be happier Reviewed on: 3rd April 2023
George 's avatar
George

Excellent bank

5
Very professional bank, friendly happy staff good rates Reviewed on: 3rd April 2023
Claire Gaines 's avatar
Claire Gaines

Great Customer Service

5
I have used this Banks Customer Service both in store and online. It was efficient, helpful and polite and resolve my issue on the first call. Reviewed on: 3rd April 2023
Carole Clarke's avatar
Carole Clarke

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