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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Service

5
I love everything about this bank . Reviewed on: 11th March 2023
Alamgir Ahmed 's avatar
Alamgir Ahmed

Best bank ever

5
I would recommend the bank because is always there when you need! Reviewed on: 3rd April 2023
stane_90@yahoo.com's avatar
[email protected]

Best bank ever

5
They are open 7 days a week best customer service when comes to fraud and everything else. Reviewed on: 3rd April 2023
Timoficiuc Nicoleta's avatar
Timoficiuc Nicoleta

Easy to use, excellent service

5
Love the service, the app and the fact that I can go into the bank 7 days per week. Best bank I have used by far. Excellent staff. Reviewed on: 3rd April 2023
Marcus Kingston's avatar
Marcus Kingston

Excellent customer service

5
Opened a current account with my partner couldn’t have had better service from the employe. Made it very simple for us. The app is easy to navigate couldn’t be happier Reviewed on: 3rd April 2023
George 's avatar
George

Excellent bank

5
Very professional bank, friendly happy staff good rates Reviewed on: 3rd April 2023
Claire Gaines 's avatar
Claire Gaines

Great Customer Service

5
I have used this Banks Customer Service both in store and online. It was efficient, helpful and polite and resolve my issue on the first call. Reviewed on: 3rd April 2023
Carole Clarke's avatar
Carole Clarke

Perfect bank

5
All on top, very good service, best customer service Reviewed on: 3rd April 2023
Romas G's avatar
Romas G

Very helpful

5
Never let you down all ways there early late and on line with our question take small and large Reviewed on: 3rd April 2023
Christopher Pullen's avatar
Christopher Pullen

Nice

5
Really good relationship, always easy and clean. Reviewed on: 3rd April 2023
Iuri Brossi's avatar
Iuri Brossi

Fantastic Modern Banking Experience

5
I have been a Metro current account holder for over two years. The fact that I can discuss my financial queiries with an advisor without an appointment is fantastic. Superb customer service from all the staff at my branch in Bath. I have recommended Metro Bank to many of my friends and family. Modern Banking, as it should be. Reviewed on: 3rd April 2023
Charles Beer's avatar
Charles Beer

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