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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Brilliant

5
A forward thinking customer focused business who are leading the way by opening branches across the UK Reviewed on: 17th December 2018

professionally best

5
Always ready to help very helpful, reliable and professionally friendly environment Reviewed on: 7th April 2023

Janos

5
I am very happy with this bank and it is one of the best banks I know Reviewed on: 7th April 2023

Swift service

5
Prompt and efficient service, and open at convenient hours for me to do business. Reviewed on: 7th April 2023

Great Experience with metro

5
Metro bank is one of the best bank in uk,cause it's best customer services, fast response, rapidly problem solvings etc. Reviewed on: 7th April 2023

Help with everything

5
Always there to help in the store or on the phone. Reviewed on: 7th April 2023

Outstanding customer assistance

5
Lost my card , was helped by a representative in the Harrow store , advised me to create an emergency account in case I lost my card again , she also assisted me in opening a savings account whilst waiting for new card to printed Reviewed on: 7th April 2023

Helpful

5
Very helpful, good friendly service. Reviewed on: 6th April 2023

A bank from the future, that we can trust and benefit now.

5
Forget those old fashioned banks and building societies. Walk into a Metrobank on a Sunday and open an account. Be treated like a real person and know that your bank card will be given to you then and there. So easy. The personal service is first class. Reviewed on: 6th April 2023

Metro bank good service

5
One of best app bank uk, never had problem, work perfectly and assistance any time Reviewed on: 6th April 2023

Excellent

5
Fantastic no hassle bank absolutely love them Reviewed on: 6th April 2023

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