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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Open Everyday

In Branch Staff are polite & helpful. Reviewed on: 3rd April 2023

Great they are open seven days a week.

Good customer service, printing a new card at the bank and short waiting times at the counter. Keep up the excellent work. Reviewed on: 3rd April 2023

Easy to use

Easy to use, easy to access, friendly Reviewed on: 3rd April 2023

Best bank

Never had a single issue with this bank absolutely love them Reviewed on: 3rd April 2023

I recommend metro bank

I love metro bank is my favourite one Reviewed on: 3rd April 2023

Fantastic bank

Satisfaction guaranteed. I love the banking experience. Reviewed on: 3rd April 2023

excellent customer service

This bank welcomes you with courtesy open hands when you walk through their door in Birmingham branch;because some banks make you fell like you a disruption to them yet it is your many that they have in the bank. This bank is different hence my desire to vote for them. Reviewed on: 3rd April 2023

Very good

Very good service of parsonal currentl account Reviewed on: 3rd April 2023

The best so far

I am a new customer, and I must say that the services provided by Metro bank’s staff is exceptional. I’ll always recommend this bank to my friends and colleagues. Reviewed on: 3rd April 2023

Decent bankers

Always ready to help. Phone service is the best experience of any company I have had to deal with ever. Reviewed on: 3rd April 2023

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