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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Amazing banking and communication.

I have been with metro bank since the start of 2020 and i go abroad quite a lot and often have found it difficult to access money with other bank account I have had in the past. With metro bank, it has all been very simple and easy. There are no complications and it is easy to navigate the app. Anytime I have had any concerns, I have called the allocated branch and they have provided excellent customer service and go above and beyond to help. Reviewed on: 3rd April 2023

A step ahead of others

Customer satisfaction is always your paramount concern. You are not satisfied until your customers are satisfied. Reviewed on: 3rd April 2023

Great Bank

Always friendly and helpful when I go into the bank. Love the opening hours. The app is easy to use. Would highly recommend Reviewed on: 3rd April 2023

Really the best in everyway

Always here and convenient. Customer service is the best. Reviewed on: 3rd April 2023

Easy, simple and thoughtful

Every time i have interacted with metro bank, it’s simple, fast and dealt with no fuss the same day! They are open to dogs, which showed to me how inclusive they are as a brand, and they have always helped me with advice on banking whilst I am there Reviewed on: 3rd April 2023

Very efficient service provider

Each time I use the metro bank online banking for transfer services, it is quick free from any hitch. Metro bank is always there for me 24/7. Reviewed on: 3rd April 2023

Nothing is too much

Brilliant in everything they do. The service is second to none, several staff there on hand for in most cases instant help. Cannot praise them enough. Reviewed on: 3rd April 2023

Excellent In Bank Customer Service.

I Walked into the Metro Bank in Swindon to ask about Opening a Metro Bank Account.! I Walked Out with, not just a Metro Bank Current Account, but also A Metro Bank Current Account Card, that was Printed Inside The Metro Bank itself.! No Long Wait for Royal Mail to Deliver my Metro Bank Current Account Card.! No Other Bank that I have been a Customer of has done that.! Within 10 Days, All my Direct Debits and my Money was Transferred into my New Metro Bank Account.! Excellent Customer Service from the Staff and the Manager at the Metro Bank Branch in Swindon.! I also find the Metro Bank App Very Easy to Use and Understand.! I Highly Recommend Metro Bank.! Reviewed on: 3rd April 2023

outstanding services

In my point of view , it is very nice and i love this bank service Reviewed on: 3rd April 2023

Very helpful and friendly service

Very helpful and friendly service Reviewed on: 3rd April 2023

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