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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Efficient and effective

Simple to use and straightforward Reviewed on: 3rd April 2023

Review

Since joining Metro Bank quite a few years now they have always dealt with any problems I may have and always helped with any questions I may have concerning my account.I won't be changing my bank anytime soon. Reviewed on: 3rd April 2023

Perfect

All ways open when I need them and very good customer service Reviewed on: 3rd April 2023

Amazing friendly, helpful customer service

The bank that has counter service all through the week, which makes such a difference when working. Nothing is too much trouble for the staff at the Canterbury store. Reviewed on: 3rd April 2023

Metro bank

Metro bank is good for all transactions and no server issues Reviewed on: 3rd April 2023

Best Bank

Metro bank easy access. Straight forward no hidden charge Reviewed on: 3rd April 2023

The staff makes the bank

Always helpful whenever I’ve had occasion to call in branch. Accessible when other banks closed. Reviewed on: 3rd April 2023

Easy peasy lemon squeezy

Such an easy and friendly bank to deal with. Everything can be done in branch, even getting a new bank card on the spot!!!! How cool is that. Thank you Metro for making my life easier Reviewed on: 3rd April 2023

Account opening

The flexibility of my account opening was flexible and I didn’t take time. On arriving to the branch in hounslow to get my card, staffs were extremely friendly and the turn around time was quick. I would definitely recommend Metro bank to my friends and family. Reviewed on: 3rd April 2023

Great Ciustomer Service

A very friendly bank with exceptional customer service. Always willing to answer queries. Reviewed on: 3rd April 2023

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