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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Amazing

The best bank in the world to be honest Reviewed on: 3rd April 2023

Accessible and flexible banking

Love Metro bank- incredibly friendly and accessible in person and on the app. I even once received an email from the bank manager regarding a query I had! No charge for any bill discrepancies which I thought was fantastic in a time where ( other)banks charge crazy interests. Reviewed on: 3rd April 2023

Absolutely flawless

Very detailed analysis of monthly spend and everything separated nicely. Reviewed on: 3rd April 2023

Best branch ever

Never had any problems, working well fast respons, lovely staff always ready to help Reviewed on: 3rd April 2023

Great bank

Always available & always open can’t fault them Reviewed on: 3rd April 2023

Easy access polite courteous service in store

Helpful and efficient Usually same day service if not within the hour. Reviewed on: 3rd April 2023

Amazing!!!

Best bank ever , I have been with this bank for 6 years and honestly it’s been one of the best banks Reviewed on: 3rd April 2023

Best Bank ever

We chose to bank with the Metro Bank because they are always open to help when needed. Also, they can simply print you a new card while you wait! No more waiting for the Post in 7 - 10 days… Reviewed on: 3rd April 2023

Quick and Friendly

Joined Metro Bank 4 years ago and haven't looked back. Reviewed on: 3rd April 2023

Such a slay

My experience with Metro Bank was far better than any other experiences I’ve had with my previous banks. They employees are always friendly and I was so pleased with how they treated me. Reviewed on: 3rd April 2023

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