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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Easy access polite courteous service in store

Helpful and efficient Usually same day service if not within the hour. Reviewed on: 3rd April 2023

Amazing!!!

Best bank ever , I have been with this bank for 6 years and honestly it’s been one of the best banks Reviewed on: 3rd April 2023

Best Bank ever

We chose to bank with the Metro Bank because they are always open to help when needed. Also, they can simply print you a new card while you wait! No more waiting for the Post in 7 - 10 days… Reviewed on: 3rd April 2023

Quick and Friendly

Joined Metro Bank 4 years ago and haven't looked back. Reviewed on: 3rd April 2023

Such a slay

My experience with Metro Bank was far better than any other experiences I’ve had with my previous banks. They employees are always friendly and I was so pleased with how they treated me. Reviewed on: 3rd April 2023

The Peoples Bank

Always there when you need them. Friendly, approachable and waiting with open arms. Reviewed on: 3rd April 2023

Great services and great support!

As a neurodivergent individual who has trouble at times keeping track of my passwords etc, metro bank have been extremely helpful and understanding when needing to gain access to mobile banking. Their apps and information is easy to understand and this far have had no problems with access my accounts and funds. Their team have always been polite and I have never had to wait too long to access support. Reviewed on: 3rd April 2023

Great bank great service

despite he’s a great bank, everyone should use it Reviewed on: 3rd April 2023

Great bank

Very friendly staff and very polite Reviewed on: 3rd April 2023

Good accessibility

The Sunday opening is brilliant for people who work Reviewed on: 3rd April 2023

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