Write a review

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

View other Metro Bank products

4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Best bank ever

This banking group knows how to look after its customers, from their online banking, the app or in person I find they are better than the other banks I've been with Reviewed on: 3rd April 2023

Great Bank

I have had nothing but Great customer service and if I am in need, they are easy to contact. Great company. Reviewed on: 3rd April 2023

Excellent service

Excellent service and good job Reviewed on: 3rd April 2023

Love Metro!!!

Everything about Metro Bank is amazing, from printing a new card to opening on Sundays. I lost my card while out shopping in Birmingham I cancelled my card on the App and then went into the branch in Birmingham to get a new card which was printed off immediately. Brilliant service and the only Bank I know which opens on Sundays while other banks are closing their branches Metro are open more hours than any other bank. Reviewed on: 3rd April 2023

Great convenience, in person and by phone

I usually use Metro Bank's phone support if I have an issue to discuss, but occasionally I appreciate face to face contact, and their store opening hours, including Saturday and Sunday, are excellent. The staff, both over the phone and in person, are always extremely pleasant and helpful, too. Reviewed on: 3rd April 2023

Great customer service

I always receive great customer from bank about bank opening, issue dealing and other queries. Reviewed on: 3rd April 2023

Very most likely

It was so frustrating for me to open an account in the UK with a particular bank before i walked into Metro Bank, the process was stress free with a wonderful customer service by Ismail and Sylvia at the Reading Town Center store. I have since then enjoyed this product along with the Instant Saving Access that i was also advised to open hence, it saved me the trouble of opening another account for savings with another bank. Metro Bank remain my only bank in the UK as i plan to add more products to my package. Reviewed on: 3rd April 2023

Great bank

Easy to use abroad and at home. Wished I had opened my account earlier Reviewed on: 3rd April 2023

Great banking

Amazing and friendly customer service. Reviewed on: 3rd April 2023

10/10 customer service

Always polite & helpful, so easy to use Reviewed on: 3rd April 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal account
from Revolut 4.93 from 90150 reviews
Bank Account
from Habib Bank Zurich plc 4.71 from 3 reviews
Current Account
from first direct 4.71 from 1425 reviews

Want to see more from Metro Bank?

Travel Money
from Metro Bank 4.95 from 38 reviews
Instant Access Savings
from Metro Bank 4.91 from 483 reviews
Young Saver
from Metro Bank 4.89 from 392 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub