Write a review

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

View other Metro Bank products

4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Excellent customer services

Metro is a bank I can rely on at all time because they are always there for.you when you need them. Reviewed on: 3rd April 2023

Favorite

Metro bank is my favorite. I very like this bank Reviewed on: 3rd April 2023

Excellent service

I always receive friendly helpful service at Metro Bank. I feel like my business matters to them and they will do their very best to make my banking experience with them a positive one! Reviewed on: 3rd April 2023

Service Standards Deteriorated

Mostly branches are served by Internees who are not well verse with Customer Journey experiences. Good number of services are still served over phone calls which are not accessible 24x7. Need significant improvement toward Online Banking Services and compliance procedure for Account opening is overly stressful. Reviewed on: 3rd April 2023

Excellent bank. The staff is always ready to help customers

Glad I did, i chose this bank because all the staff are very attentive to the customer. The service is excellent Reviewed on: 3rd April 2023

Just what you want in a bank!

Open late, very quick service, easy to use app for online banking....what more can you ask for?? Reviewed on: 3rd April 2023

Best bank

Metro bank is the best bank and i would 100% recommen it further, when i lost my card metro blocked it and gave me a new one the same day. When i got married I changed my name and they gave me a new card on the same day. When I need to take out a bigger amount of money i don’t need to let them know before hand, i went and they gave it straight away. whilst at other banks you need to let them know from before Reviewed on: 3rd April 2023

Cream of the top

Metro bank is by far the best bank I’ve ever used. My Dad introduced me to them and highly recommended them himself. When I opened my account it didn’t take that long and the staff were all so very helpful and friendly at all times. Which I think makes a big difference and puts you at ease. I got my card straight away and the fact that they are open on Sundays is another bonus. All in all I have no faults at all with this bank. Everything has always run smoothly, just the way it should when you’re dealing with people’s money. I hope they continue in their success. Reviewed on: 3rd April 2023

Convenient service and helpful friendly staff

My whole family of four has current accounts with Metro bank. Online banking is convenient but being able to go in for personal service to get help with debit cards or passwords and opening accounts at the weekend is the main reason for banking with Metro Bank. Reviewed on: 3rd April 2023

Always a good experience

Bank associates are always friendly and willing to help Reviewed on: 3rd April 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from CAF Bank 1.77 from 61 reviews
Black Current Account
from RBS 3.12 from 19 reviews
Current Account
from ICICI Bank 5.00 from 2 reviews

Want to see more from Metro Bank?

Travel Money
from Metro Bank 4.95 from 38 reviews
Instant Access Savings
from Metro Bank 4.91 from 483 reviews
Young Saver
from Metro Bank 4.89 from 392 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub