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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great

Very easy, customer friendly and always trying to find solutions to issues. Already recommended to couple of friends and received positive feedback from them as well Reviewed on: 3rd April 2023

Excellent service

I have been banking with Metro Bank for a while now and never had any issues. When I visit my local branch there is someone who greets you and points you to the right service desk. Very friendly and helpful staff. Reviewed on: 3rd April 2023

Easy Peasy

Love Metro banking. The app means I rarely need to visit the bank,my account can be run entirely on my phone,but there’s always someone on the end of the phone when I have any problems/queries. Reviewed on: 3rd April 2023

Great opening times great service

Can access bank more easily after work and always helpful Reviewed on: 3rd April 2023

Fantastic service and products

Very good range of products - high test saving rates on the high street. Easy access with hassle free staff. Highly recommend! Reviewed on: 3rd April 2023

Great bank

Open when other banks are closed Reviewed on: 3rd April 2023

Best bank & service

Where do I start… I’ve been banking with Metro Bank for many years, when you walk into the bank it doesn’t feel like your treated as a bank robber, the openness and the lack of screens makes the banking experience feel like your valued. The magic money machines are great my kids love them, it’s a great way to get kids saving! They’ve enjoyed collecting the pin badges over the years too. Love that you can replace your bank card if you lose it without waiting for the postman to arrive. Thank you metro bank for the customer service you lead with! Reviewed on: 3rd April 2023

Very impressive service

Great bank, great service and opening hours that suit everyone. The best bank I've ever been with. Reviewed on: 3rd April 2023

People friendly bank.

When one walks into the bank, there are always real people to greet you. No machines. My husband and I have even been offered coffee, if we have had to wait! Reviewed on: 3rd April 2023

So lovely

An amazing bank and experience in what they do. The workers are so lovely Reviewed on: 3rd April 2023

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