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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great bank

Always available when needed, branch services are fantastic and an easy to use app. Everything a bank should be Reviewed on: 3rd April 2023

Very friendly service

They provide service seven days which no other banks do very handy friendly service all the time Reviewed on: 3rd April 2023

Best banking service

They have plenty of high street shops which are very well staffed and you can pick up your card straight away. Their banking apps online are easy to use and can manage your account at the push of a button. Any problems you can phone them and rarely left listening to terrible music. Support is available and patience with stressed out customers (me) is very important when calling them. I don't have any negative for them in comparison to some of the long standing ancient banking stalwarts which are disappearing from the streets. Reviewed on: 3rd April 2023

Excellent service

Metro Bank is the best current account I’ve had, modern internet banking, efficient customer service and quick service Reviewed on: 3rd April 2023

I am very satisfied with all the service!

The offices are always open, you have contact with people, not machines! Reviewed on: 3rd April 2023

Fantastic customer service

I opened a Metro bank account. I had never done on line banking I was taken through the whole process. With ease. Reviewed on: 3rd April 2023

A service that people want to use

People that you can talk too. Not a computer Reviewed on: 3rd April 2023

Metro Bank is the best

Metro Bank is among the most convenient and accessible of all the High Street banks. They are also highly personal and friendly. Reviewed on: 3rd April 2023

Workable Metro Bank

I've always had a positive experience with Metro Bank. Reviewed on: 3rd April 2023

Metro bank

Quite decent bank, helped me out when i lost my card Reviewed on: 3rd April 2023

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