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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great card great service

Very happy with metro bank easy to use great customer service Reviewed on: 3rd April 2023

Metro bank review

So easy to use, Great customer service anytime in store, Open much longer than any other bank. Amazing Reviewed on: 3rd April 2023

Great service

Always there when you need them. Great customer service and can speak anytime Reviewed on: 3rd April 2023

Enjoy going into see them

Always pleasantly happy to serve you and nothing to much both for them Reviewed on: 3rd April 2023

Good bank

Good bank just that sometimes the app has bugs Reviewed on: 3rd April 2023

Great easy website, great customer service in store

Friendly staff in store , if your card is playing up they print you out a new one in 15 mins , no waiting for post or forms to fill in , it’s such a pleasant experience Reviewed on: 3rd April 2023

No fuss banking

Metro Bank has a relaxed style of banking where all the staff are approachable and friendly. Reviewed on: 3rd April 2023

Amazing outstanding unbeatable

Metro are the light at the end of the tunnel when it comes to banking, offer so many services and help in any situation highly highly recommend Reviewed on: 3rd April 2023

Best bank

Very good customer service and I admire the way they deal with situations to the best of their ability. They are very friendly over the phone and respectful and they respond to situations as quickly as possible. Reviewed on: 3rd April 2023

Available

Readily available to sort out issues and meet my needs Reviewed on: 3rd April 2023

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