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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Amazing banking system

Opening my account with Metro was hassle free and all done online. The App is really easy to use and I have 24 hour access to my account and more importantly my money. Customer service In brand is really relaxed and friendly. I would highly recommend this bank Reviewed on: 3rd April 2023

Great Bank

I have been with Metro Bank for years and have always found them to be very helpful. This is a great bank to deal with. Reviewed on: 3rd April 2023

The best customer service

Always here for me I'm disabled person with difficult to stand for long . They are always giving me support Reviewed on: 3rd April 2023

Fair & Clear Banking for the people!

I joined metro after hearing great reviews about them… the app is brilliant, showing my spending habits ect,.. I also love how easy the app is easy to navigate, and the wee shake to log out… the metro customer support is 1st class also!! Proud to be a customer! Reviewed on: 3rd April 2023

The most Reliable Bank best ever..

My experience so far about metro Bank was too amazing the most Reliable Bank that you use for your lifetime, in times of security system, supportive, problem solved when you walk in to the bank face to face even the closing time is up or passed they we make sure your problem was easily solved before you leave No delay of time you even take a coffee or water if you wish and even asked you are you satisfied by there service before you go, even customers care team on phone 24/7 there always ready to listen to you and help you. metro Bank always open on Sunday to give you the best perfectly service you need, I have been waiting for a day like this to give my experience about the number one Bank my whole family have passion for life.. take it or you slide it metro Bank was very Reliable for me or anyone out there.. Reviewed on: 3rd April 2023

Top class service

Love the opening hours . Love the customer service . Love the free pens Reviewed on: 3rd April 2023

Amazing bank

They have the odd issue with the app going down but I that’s gets handled quickly and can’t fault anything else really friendly and polite and helpful Reviewed on: 3rd April 2023

The bank is safe to every one

Staff are very friendly the bank is safe to every individual Reviewed on: 3rd April 2023

Best Bank

Offer best services for every single bank account type! Reviewed on: 3rd April 2023

Best bank

The best bank,is open 7 days a week,very quick in all the transactions,very helpful people working at the bank,really good customer service and very knowledgeable and very helpful, Reviewed on: 3rd April 2023

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