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Metro Bank: Current Account reviews

4.88
Based on 10,559 reviews, last reviewed 7th Jan 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Great for basic accounts and highstreet branches Been with Metro Bank on and off, honestly mostly as an account ready to switch. They don't offer anything beneficial compared to other banks. They do ... Read more Reviewed on: 5th September 2024
Richard P's avatar
Richard P

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025
BM's avatar
BM

About this product

The Metro Current Account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current Account reviews (10559)

Easy

5
Very easy and get card there and then and open 7 days a week Reviewed on: 5th April 2023

Friendly service

4
access to safe box at the bank is easy to arrange. Advance notice of any bank charges Reviewed on: 5th April 2023

5 star customer service

5
Amazing customer service, easy online banking no hassle and tension Reviewed on: 5th April 2023

Very best service I have received no queur

4
Did not have to wait long to be service polite and helpful good service overall Will encourage anyone to use this bank Reviewed on: 5th April 2023

The easiest, most accessible bank available - 7 days a week!

5
I have been with Metro Bank for several years now, and highly recommend it. The staff are really nice and helpful, and without the long gueues one finds in most other banks. I travel frequently in Europe, and am able to use my debit car there, for payments and withdrawals, without any charge. I also love the fact that I can get a new card printed in the bank, without any delay. I'm also delighted with the 5-yr ISA I have just opened, at 4% p.a. Reviewed on: 5th April 2023

Efficient service

5
Very happy with the service provided by metro bank Reviewed on: 5th April 2023

Very caring bank

5
The bank is always there for you Reviewed on: 5th April 2023

Amazing bank

5
It’s this is best bank because it’s Open on weekends Also I have more time uk into bank anytime in the week Reviewed on: 5th April 2023

Customer-Friendly Bank

4
Good bank. Easy to contact a real person without endless menu's or wait times. Great opening hours too. Well trained staff are friendly and helpful. Reviewed on: 5th April 2023

Best bank ever

5
I have been with many banks and metro is by far the best. I have never had an issue with metro bank unlike my other banks. I have recommended metro to all my friends and family. Reviewed on: 5th April 2023

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