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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

British best bank

Excellent service and very good service financially very helpful. Reviewed on: 5th April 2023

Stress free banking!

I like the one stop shop effect. Stress free banking! Me like very much! Reviewed on: 5th April 2023

Open when I need it

Great team and always there to help. Reviewed on: 5th April 2023

Adhdeasy

I loose so many cards and since metro just prints them my life is less stressful. They have helpful and kind staff . I'll never bank with anyone else . Reviewed on: 5th April 2023

Going the extra mile

I’ve been with Metro Bank now for 6 months. Joining was seamless and it was amazing to leave the branch in less than 20 minutes with a new bank account and card. The service was personal and friendly, I didn’t feel like just a number. The app is easy to use, and if you need someone they are there when you need them. Evening. Weekends. As a busy working Mum, this is perfect. Reviewed on: 5th April 2023

The metro is good especially when talking them via phone

Talking to them on the phone also one one in the branch Reviewed on: 5th April 2023

Basic good banking

Nice to have a bank that is open late and during the weekends. Excellent customer service and very helpful. Reviewed on: 5th April 2023

10/10 Current Account

Keeping it short and snappy; - Simple to use. - Lovely in branch staff. - Everything you need in one account. Reviewed on: 5th April 2023

Nice banking system

Keep the good work Reviewed on: 5th April 2023

Great service!

amazing staff, always kind and quick to help! Reviewed on: 5th April 2023

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