Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

View other Metro Bank products

4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10579)

Adhdeasy

I loose so many cards and since metro just prints them my life is less stressful. They have helpful and kind staff . I'll never bank with anyone else . Reviewed on: 5th April 2023

Going the extra mile

I’ve been with Metro Bank now for 6 months. Joining was seamless and it was amazing to leave the branch in less than 20 minutes with a new bank account and card. The service was personal and friendly, I didn’t feel like just a number. The app is easy to use, and if you need someone they are there when you need them. Evening. Weekends. As a busy working Mum, this is perfect. Reviewed on: 5th April 2023

The metro is good especially when talking them via phone

Talking to them on the phone also one one in the branch Reviewed on: 5th April 2023

Basic good banking

Nice to have a bank that is open late and during the weekends. Excellent customer service and very helpful. Reviewed on: 5th April 2023

10/10 Current Account

Keeping it short and snappy; - Simple to use. - Lovely in branch staff. - Everything you need in one account. Reviewed on: 5th April 2023

Nice banking system

Keep the good work Reviewed on: 5th April 2023

Great service!

amazing staff, always kind and quick to help! Reviewed on: 5th April 2023

Metro Bank have provided me with a a very positive customer service experince.

I needed to set up a trust account so after being messed around by a competitor that I abandoned for very poor service, I approached Metro Bank (Bishopsgate branch) and much to my releif, I had a totally different experince. The staff were welcoming and friendly and were able to answer every question I put forward and nothing seemed too much trouble. The bank its self was spacious and comfortable and enabled privacy and they evn provided lolly pops and dog treats, which I have never come across in a bank before. I was not presurised in any way to take on different products and everything that was meant to be organised on my bealf was organised very quickly. I have had no issues when making transactions and I feel confident that if in the future I do come across any problems, that the staff at Metro Bank are available every day and that they will be able to assist me. I am very confident that Metro Bank have my best interests at heart and that they will look after my money. I am not rich by anymeans but I feel as though I have the same respect from metro bank staff as someone who is rich. Reviewed on: 5th April 2023

Amazing quick and 7days banking

Its amazing for full-time workers to use the bank on weekends..7days and long hrs And very professional teams Reviewed on: 5th April 2023

Excellent in service

Good customer service. Super banking experience, the bank opened weekends and bank holidays. Ability to get banking service anytime. Very convenient. Reviewed on: 5th April 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Basic current account
from Santander 4.32 from 337 reviews
Account (discontinued)
from Ditto Bank (inactive company) 3.84 from 4 reviews
Everyday account
from NatWest 4.33 from 2141 reviews

Want to see more from Metro Bank?

Young Saver
from Metro Bank 4.86 from 392 reviews
Instant Access Savings
from Metro Bank 4.80 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub