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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

The quality of service

Very welcoming staff at every branch. Very professional and I’ve never been unsatisfied with their support and information given. Reviewed on: 3rd April 2023

About staff

The staff is well trained and they explained the product and process very well Reviewed on: 3rd April 2023

Amazing

So quick an easy to put money into my account and transfer between my own accounts and to other people Everything done in seconds Reviewed on: 3rd April 2023

Great Bank

I changed banks a year ago and couldn't be happier. The app and website are very easy to use and my experience when going into the bank was fantastic. The staff were very helpful and knowledgeable.. would definitely recommend. Reviewed on: 3rd April 2023

Best high street bank

Plenty of branches and helpful staff Reviewed on: 3rd April 2023

Excellent service

Metro bank are top tier, always quick and efficient when dealing with any issues! Major bonus being open 7 days a week! Reviewed on: 3rd April 2023

Like a family business

when I go there, I know that this bank will satisfy me with everything. people are nice and willing all the time helpful and kind . This bank do CARE about customers ! and that's exactly why Metro Bank has a thumbs up for me! it's always just about the people .. and the branch in Bradford is top, the best bank I've ever had.. Thank u . Reviewed on: 3rd April 2023

Excellent

I like the service provided by the bank Reviewed on: 3rd April 2023

Quick, easy and painless banking

Have really enjoyed banking with Metro. Their customer service and call lines are always quick, it’s so easy to get a new card and their customer service is five star. Never had a problem with them and would definitely recommend. Reviewed on: 3rd April 2023

A bank you can trust

Easy to join , hassel free , top on security, good on savings account, Reviewed on: 3rd April 2023

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