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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,579 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

SERVICE

5
great customer service from this friendly Bank The staff offer wonderful support to customers Reviewed on: 3rd April 2023
martin tizzard's avatar
martin tizzard

Amazing

5
Very professional . Quick . Easy Reviewed on: 3rd April 2023
Abdeslam Aassou's avatar
Abdeslam Aassou

Amazing

5
Its amazing to use aboard and is very fast payments been only ever been with metro Reviewed on: 3rd April 2023
Stephanie Billham's avatar
Stephanie Billham

Spot on

5
Never to busy to help bank you can rely on metro bank . Extremely friendly Reviewed on: 3rd April 2023
Paul's avatar
Paul

Modern Banking

5
I am new to Metro bank in the past year that I have been with them I have found it very professional in its approach to its customers, the opening hours work very well for my family, I will happily be investing my money with Metro Bank in the future. It’s a pleasure to do business with you Metro Bank Reviewed on: 3rd April 2023
Eileen lane's avatar
Eileen lane

Best bank I have had

5
The staff are always very welcome and will help you with your requirements. Reviewed on: 3rd April 2023
Ian Woolford's avatar
Ian Woolford

Mr Francisco Machado

5
Best peoples working with charming smile, helpful and inspiring people Reviewed on: 3rd April 2023
Francisco Machado's avatar
Francisco Machado

Excellent service

5
Excellent service, easy to use mobile app, long opening hours, great staff and nearest branch is walking distance from my house Reviewed on: 3rd April 2023
Md Monwar Ahmed's avatar
Md Monwar Ahmed

On point

5
Metro Bank is always on point when it comes to customers money they go out always to help Reviewed on: 3rd April 2023
Moyinat's avatar
Moyinat

Great support

5
Their customer service and support is exemplary and they are quick to understand and access a situation to help. Reviewed on: 3rd April 2023
Kenny Tiamiyu's avatar
Kenny Tiamiyu

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