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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

On point

Metro Bank is always on point when it comes to customers money they go out always to help Reviewed on: 3rd April 2023

Great support

Their customer service and support is exemplary and they are quick to understand and access a situation to help. Reviewed on: 3rd April 2023

Best bank iv ever had

Would highly recommend metro bank to any one always Happy and helpful when visit the bank also great customer service,easy İnternet banking Reviewed on: 3rd April 2023

Excellent service

Very good service always get help whenever needed.. Reviewed on: 3rd April 2023

Outstanding customer service

My wife and I recently opened an account at Metro Bank. I was incredibly impressed by the patience, knowledge and excellent customer service skills of all the staff we met. And the bank also offers convenient high street premises which are open at convenient times for the customer. Our experience could not have been better. Reviewed on: 3rd April 2023

Great Customer service

Metro Bank has amazing customer service and they open on Saturday and Sundays. Love this bank!! Reviewed on: 3rd April 2023

Super

Super Metro Bank.....you are the best! Reviewed on: 3rd April 2023

Easy and reliable

always helpful costumer service ,no waiting times ,easy to use app and good rates Reviewed on: 3rd April 2023

Nothing great here, but...

Metro Bank was something that drew my attention when I first approached them for opening up my Current Account. It felt like their schemes were good, their operations were great and the support was wonderful. But only when I started interacting and collaborating is when I realised that the bank is a peacock. There schemes are not useful and they make false promises. They attract customers on false promises. I was told that I can get a credit card if I am with the bank for 3+ month (to improve my credit score) and when I approached them after 5, they said that my credit score was not good enough to get a credit card. Keep away from them and look for a stable Bank. Reviewed on: 3rd April 2023

Great bank

You can open a new account same day in little time and have a brand new card printed in the branch same day also if you dont have your card or identification you can still access your funds by popping in store where they will identify you and provide you with the service you require Reviewed on: 3rd April 2023

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