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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Easy and reliable

always helpful costumer service ,no waiting times ,easy to use app and good rates Reviewed on: 3rd April 2023

Nothing great here, but...

Metro Bank was something that drew my attention when I first approached them for opening up my Current Account. It felt like their schemes were good, their operations were great and the support was wonderful. But only when I started interacting and collaborating is when I realised that the bank is a peacock. There schemes are not useful and they make false promises. They attract customers on false promises. I was told that I can get a credit card if I am with the bank for 3+ month (to improve my credit score) and when I approached them after 5, they said that my credit score was not good enough to get a credit card. Keep away from them and look for a stable Bank. Reviewed on: 3rd April 2023

Great bank

You can open a new account same day in little time and have a brand new card printed in the branch same day also if you dont have your card or identification you can still access your funds by popping in store where they will identify you and provide you with the service you require Reviewed on: 3rd April 2023

Best Bank Ever

Open when I want it to be, staff are very helpful and always pleasant, great service would recommend! Reviewed on: 3rd April 2023

Why metro is the best bank

Ever since joined metro banking has never been easier. I receive monthly reports and reports on my app about all money entering and leaving. Metro banks mobile banking is absolutely amazing with every detail needed. Ive had no problems or issues since they've helped so much with every need and issue. When i first got my account metro bank employees helped at every extent, everyone that lives with me uses metro since it’s the best gor everything Reviewed on: 3rd April 2023

Simple to use

Easy and stress free banking. Open 7 days unlike other banks. Reviewed on: 3rd April 2023

Quick call answer

Fast call centre and sort everything with only one call Reviewed on: 3rd April 2023

Amazing Bank

Easy to use bank account, had 0 issues with payments, online/mobile banking. Reviewed on: 3rd April 2023

It's 10/10

They're are friendly also they are respectful Reviewed on: 3rd April 2023

Bank

It's an amazing experience, I haven't had any problems with the bank yet, very good Reviewed on: 3rd April 2023

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