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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Having a great satisfaction with great comfort

I have opened my account with in a hour compared to other street banks and yes I got my card in the bank itself. And the great thing is that service from this bank I can contact them in the bank even if it is Sunday. This is the great thing I have never seen in any other banks Reviewed on: 3rd April 2023

Easy and Accessible

Everything has been very straight forward, I have never had a problem. Reviewed on: 3rd April 2023

Would recommend 10/10

Very good customer service all the time, I have been with metro bank for a very long time and have had zero issues ever. 10/10 recommended Reviewed on: 3rd April 2023

Old school service.

Every time I needed them, they could not be more helpful and sorted every issue I had. They really do put customers first. Reviewed on: 3rd April 2023

available and friendly

a bank that genuinely takes service to its customers seriously- not just a slogan but a fact. A pleasure to deal with them Reviewed on: 3rd April 2023

Best bank

Metro bank is best in the region with its customer friendly policies and ease to access to the banking facilities Reviewed on: 3rd April 2023

Najmo

Best bank 7 days open,you can open a bank account straight away,not like other bank day you have to make a appointment after view weeks Reviewed on: 3rd April 2023

Best Customer Service

Metro Bank undoubtedly provides the best customer service. The callers are fast to pick up calls and resolve issues. Reviewed on: 3rd April 2023

Amazing service

Metro bank always offered me a great quality service, the employees have always been understanding and helpful. overall I had a very good experience with Metro bank Reviewed on: 3rd April 2023

Excellent Service

Always made welcome everytime I go in, and always ready to help, an excellent service always. Reviewed on: 3rd April 2023

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