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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Best Customer Service

The bank that actually likes to say yes. Excellent customer service both in Store and by phone, and open on a Saturday. My only criticism is that they are not a signatory of the COP agreement which makes inbound and outbound fast payments more uncertain. Reviewed on: 3rd April 2023

Nothing too much trouble

Everything is so easy to do with Metro Bank, staff are always so helpful Reviewed on: 3rd April 2023

metro bank and why I voted

Metro Bank has extremely helpful customer service and friendly staff, their store is open every day including Sunday so it’s easy to walk in whenever you like. The banks themselves are very beautifully and smartly decorated. Reviewed on: 3rd April 2023

Current account

The members of staff were friendly and it was really easy to set up my account. They talked me through everything and answered every question I had. Reviewed on: 3rd April 2023

Very good service

Very easy to use and easy procedure Reviewed on: 3rd April 2023

Great for banking

Loved being a member of metro bank. Great services and banking facilities. Reviewed on: 3rd April 2023

Always Metro !

I have never met a single problem with them and I love spending in europe without extra fees like other banks. Thanks Metro Bank Reviewed on: 3rd April 2023

Easy and convenient

Open early and don’t have to wait for a card if you lose it! Reviewed on: 3rd April 2023

They are the best

They received me well, made time to explain their way of banking to me Reviewed on: 3rd April 2023

Amazing staff, buggy app

I love metro bank, my local firm has amazing staff but I find the app locks me out 60% of the time the other 40% works it's amazing. Reviewed on: 3rd April 2023

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