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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Over all good service

There is no option to change address, when ever we change the address Reviewed on: 3rd April 2023

Easy and friendly banking

Very easy to set up and use and friendly banking, Reviewed on: 3rd April 2023

it's a best bank

my experience personally was very good. I recommend to use this bank everyone for smoother way. Reviewed on: 3rd April 2023

Great banking!!!

So easy to set up and the app makes banking a beeeze Reviewed on: 3rd April 2023

bank

best bank in united kingdom , I am happy with it Reviewed on: 3rd April 2023

Customer Service at its best

The opening times are so good and reflect how customers want to access their account. The staff are always knowledgeable and go out of their way to ensure any issues are sorted. Being able to get a card on site instead of having to wait for a new card to reach you by the 'snail mail' which is Royal Mail these days. The app shows all the information you need including any transactions which are still pending. Well done Metro for putting customer service first!!! Reviewed on: 3rd April 2023

Finally a bank with customer service at its core

I have had a succession of miserable experiences with a variety of high street banks. In desperation I moved my accounts for the forth time to a new bank and chose metro. I was instantly struck by the difference, they were welcoming and personal. Although they have an app they have not made the questionable decision to remove all banking services from branches .they set up the app for me in branch and have assisted me with the interface. This bank holds customer service as a core value proving to me time and again that they are a breed apart from the other banks. Reviewed on: 3rd April 2023

As every bank should be.

After years of banking with the big 4 I switched. And never let pled back. Convenient customer focussed banking. Reviewed on: 3rd April 2023

Best bank

Quite fast service. Love the drive thru service Reviewed on: 3rd April 2023

Nothing Short of Excellent

Metro bank was my first bank when i came to the UK and after 5 years in the country it remains my only bank in the country. This says it all. Thanks Reviewed on: 3rd April 2023

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