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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

metro bank has amazing service

They provide exceptional assistance to where necessary Reviewed on: 3rd April 2023

The new way to bank

Opened new account with metro bank was so easy and friendly experience Reviewed on: 3rd April 2023

Very good

Very good bank and fast aplication Reviewed on: 3rd April 2023

Excellent

Nothing but good experiences with MetroBank, I switched a few years ago and was the best decision! Reviewed on: 3rd April 2023

Over all good service

There is no option to change address, when ever we change the address Reviewed on: 3rd April 2023

Easy and friendly banking

Very easy to set up and use and friendly banking, Reviewed on: 3rd April 2023

it's a best bank

my experience personally was very good. I recommend to use this bank everyone for smoother way. Reviewed on: 3rd April 2023

Great banking!!!

So easy to set up and the app makes banking a beeeze Reviewed on: 3rd April 2023

bank

best bank in united kingdom , I am happy with it Reviewed on: 3rd April 2023

Customer Service at its best

The opening times are so good and reflect how customers want to access their account. The staff are always knowledgeable and go out of their way to ensure any issues are sorted. Being able to get a card on site instead of having to wait for a new card to reach you by the 'snail mail' which is Royal Mail these days. The app shows all the information you need including any transactions which are still pending. Well done Metro for putting customer service first!!! Reviewed on: 3rd April 2023

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