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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Good service

excellent service,good staff,open 7 days Reviewed on: 3rd April 2023

Best Bank

Simply the best Bank in the country. Easy access and hope they open more northern branches Reviewed on: 3rd April 2023

Best Bank WW.

Best bank and they always help, best service and I’ll recommend it to everyone since they have the best online banking too. I have 2 cards that I use on a daily basis and it works in france and it’s very convenient since I got there a lot. I Hope i get the £1000 I got my first kid yesterday and I’m only 19. Reviewed on: 3rd April 2023

The Metro - Transfers as quick as the METRO

Love using Metro abroad, been using Metro for a while now. Very simple to set up, the branches are open with flexible hours which is super impressive. I find the spendings part of the app useful to see how much money I’m spending on coffee. All in all, a brilliant bank and brilliant app. Reviewed on: 3rd April 2023

Metro Bank gives great support to communities

Although we have very small funds at the moment, Metro Bank have been very helpful and encouraging. Reviewed on: 3rd April 2023

Very good customer service

Easy to understand and convenient timing. Reviewed on: 3rd April 2023

Great service

They go out of their way to help their customers. Reviewed on: 3rd April 2023

Amazing customer service

Walked into the store left after 30 minutes with a current account setup and they took the time to switch from my old bank for me. Had to do pretty much nothing on my end. 10/10 customer service Reviewed on: 3rd April 2023

Nothings to much trouble

Excellent customer service, very knowledgeable, nothings to much trouble. Go out of their way to help. Always smiling when in store. Reviewed on: 3rd April 2023

Very likely

Best and efficient good customer service provider all there to render a helping hand Reviewed on: 3rd April 2023

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