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Metro Bank: Current account reviews

4.86
Based on 10,577 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Service

5
I love everything about this bank . Reviewed on: 11th March 2023

Best bank

5
Very friendly,opened for face to face for walk in customer.and late opening Reviewed on: 3rd April 2023

Open all hours

5
Yes I’ve been on the way from work 70plus miles away knowing my bank will be open when I get there . Saturdays, Sundays, all week days all days. One time I had missed placed my card but needed it urgently down to Metro Bank sorted walked out of the bank with new card and PIN ready to use at the banks own ATM. Name me another bank that can or will do or beat that. Reviewed on: 3rd April 2023

Realistic banking

5
It’s really convenient to be able to go to the bank on a Sunday because I normally work during normal opening hours for other banks. The app is simple to use. Also there’s lots of additional services you get that other banks don’t provide. Reviewed on: 3rd April 2023

Reliable and convenient

4
High street branches with decent opening hours, especially on weekends, a nice change from my previous bank. Have the occasional issues with card security, and that system could do with some revising. Reviewed on: 3rd April 2023

Great Bank

5
Staff always helpful and friendly Bank is spacious and clean open all day all week Bank go above and beyond Reviewed on: 3rd April 2023

Always there!

5
The best news on banking with Metro Bank is that they are open far more hour's than any of the other banks, including Sunday 's Reviewed on: 3rd April 2023

Simple and helpful

5
I love using Metro Bank, so reliable, simple and clear Reviewed on: 3rd April 2023

Great Stores, Great Service Good App

5
I am very happy with Metro Bank, they have great stores with brilliant openning hours, the service is always good, from their great staff. The app is simple to use and does everything I need Reviewed on: 3rd April 2023

Best bank to be with

5
Brilliant staff in the Bath branch, they are extremely helpful with online banking and savings, very easy to contact online and in store, they explain things in detail and help you understand things very well. Reviewed on: 3rd April 2023

Great Bank

5
I’ve always had a great experience with Metro bank, longer opening times, great customer support and easy going. Reviewed on: 3rd April 2023

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