Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

View other Metro Bank products

4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Top tier bank

I have been with metro for years now and for me especially I find the customer service to be of the highest standard expected of a top tier bank. Great bank I have recommended to others over the years. Reviewed on: 24th March 2023

Best Bank in the UK

Good customer service, open 7 days/week. best bank in Uk Reviewed on: 24th March 2023

Availability

I left another bank (that claimed to be ethical) when they closed their local branch. I have never looked back. Metro’s hours suit us. We never have to wait in store and if we can’t get the help we need online we just go down there and they sort it out there and then in an always friendly manner. Reviewed on: 24th March 2023

Replacement card in 5 mins!

Great bank, honest and friendly. Going in to metro is like going into a snazzy casino! Much better than all the other banks Reviewed on: 23rd March 2023

Great service

I really like being able to visit Metro bank on the High Street, friendly staff and always keen to help Reviewed on: 23rd March 2023

The best service

I have been a client of the bank for 11 years and I am satisfied with the service and the security of my money Reviewed on: 23rd March 2023

Great service !

It is now as far as I can tell, one of the only Banks that are still employing PEOPLE to help their clients. You get good knowledgeable greeting when you visit the bank, also very good telephone app as well online banking. I intended to move my Business banking there too where I will have the same personal service as I do not get at the Bank I currently have for My Business account. Reviewed on: 23rd March 2023

Metro bank is simply perfect

I start with them back in 2012 in Uk am i very happy yes is the best bank ever Reviewed on: 22nd March 2023

The best account anyone can open.

My experience with metro has been outstanding and I’ll definitely recommend. Reviewed on: 22nd March 2023

RELIABILITY

The company and staff are available to help on demand and whatever your need it is resolved faster and simpler than ANY other bank and I've banked with most top banks. My whole family use metro now. 10/10 service. Reviewed on: 22nd March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Club Lloyds current account
from Lloyds Bank 4.48 from 684 reviews
Choice Current Account
from Santander 4.27 from 22 reviews
FlexDirect
from Nationwide 4.73 from 376 reviews

Want to see more from Metro Bank?

Young Savers
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.81 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub