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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Happy banking!

*Online banking is easy and convenient. *Using my card regularly during foreign trips (at no extra charge!) *My local branch is always open when I need to pop in *The service in the branch is quick and efficient *I love the text message service when I’m about to go into overdraft Reviewed on: 22nd March 2023

Nice bank

I like dis banck o using The 2 years and I like Reviewed on: 22nd March 2023

The best bank ever

They are very professional, efficient and kind. It impossible to not be satisfied with their services and they are really good in the market. Reviewed on: 22nd March 2023

Seeking a great help while dealing with all saving and to explore new ideas of benefit

Metro bank is a highly appreciative in terms of its delivering support services and also to give a best comfort to the customer. I enjoyed to be a part of this family. Reviewed on: 22nd March 2023

Community account

I opened a community bank account with Metro for the volunteer group I work with. It was relatively easy to open and the account is easy to operate via internet banking. I would recommend Metro bank to any other community/ volunteer groups that require a bank account. Reviewed on: 22nd March 2023

quality

This is a decent product, always use it abroad too. Reviewed on: 22nd March 2023

efficient paper free service

recent immigrant and the servive providers bent backwards to set up account with the details i had from home office unlike other banks. First class humanity Reviewed on: 21st March 2023

Easy friendly banking.

At first I was a bit sceptical of metro, as they don't do any advertising regarding their company, I didn't actually know a lot about them. My husband convinced me that they were a good bank. I have to say it was the best choice I made for my banking. All staff are friendly & ready to help with any needs. Reviewed on: 21st March 2023

GREAT BANK

Metro Bank have been great since I started with them all the staff are very helpful weather it is on the phone or in the bank all I can say is Thanks Metro Bank. Reviewed on: 21st March 2023

Metro Bank excel everywhere

I have been a proud Metro Bank customer for some years now, and one thing that makes them stand out from the crowd is there consistently excellent customer service in branch, and that's been a constant in each different Metro Bank branch I have used. Nothing is too much trouble, and compared to the bigger named UK clearing banks where I have been a customer in the past, I am delighted with Metro Bank. The Metro Bank App is so easy to use and navigate around it's child's play, and if I can use it seamlessly, anyone can. I am delighted that when I need to make a foreign IBAN Transfer, that I can phone Metro Bank Customer Services and they will do it on the phone, saving me valuable time. Metro Bank customer service calls are superb and my calls to them are usually answered quickly and efficiently. I have recommended Metro Bank to a number of family and friends, I feel that Metro Bank out performs any of the usual High Street Banks effortlessly by providing better service levels and it makes banking with them a pleasure. If other banks were this good, I wouldn't have left them. Thanks Metro Bank. Reviewed on: 21st March 2023

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