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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Good Vibes Only

Been with it since I came to the UK my first account was with metro bank, the customer services and the speed at they process your requests is amazing,don't ever see myself changing. Thank you Metro Bank Reviewed on: 13th March 2023

Service

Excellent prompt in-branch service Reviewed on: 13th March 2023

Amazing easy bank

Metro offers great service and available in most of the popular locations Reviewed on: 13th March 2023

All you need

Easy to open my account, the app has all the features I need, customer service representatives have always been outstanding. Very happy customer! Reviewed on: 13th March 2023

Amazing service

Best bank in the world so convenient being with them, the amount of times I’ve lost my bank card and just been able to find a branch near me to get a new one printed instead of waiting 3-5 working days Like some of the other banks I bank with Reviewed on: 13th March 2023

Brilliant bank

I love metro bank as the staff are always very helpful and know their stuff. The bank knows what customers want and need by being open at weekends and late in evening Reviewed on: 13th March 2023

Banking made easy!

One of the few banks that still have high street branches. Staff are always available to help with anything you might need and are really friendly. I have never had a bad experience. The child friendly coin sorter is a great, fun way of encouraging kids to save. Reviewed on: 13th March 2023

No problems

I have been with Metro for years now and got friends and family members to join. Always polite over the phone, sorts out any queries I have and having a loo in a bank is just the best!! Reviewed on: 13th March 2023

Very efficient

No nonsense banking, always there with a great support team Reviewed on: 13th March 2023

Best Service

Metro Bank employees are always kind and do their best when you need them. Reviewed on: 13th March 2023

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