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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great Bank, Great Team

Metro Bank is everything a bank should be. They are professional, kind, and local. Everyone there is so welcoming and they really make you feel like an important person.This bank has an awesome team and a dedicated staff. I am very impressed by their vision and hard work. Reviewed on: 13th March 2023

Best bank by far

Easy and simple banking with a drive through Reviewed on: 13th March 2023

banking

This is the easiest bank i have been with. Hassle free banking. Reviewed on: 13th March 2023

I trust my bank

I always tell people that I feel confident that no matter what happens, Metro Bank staff will be always find the way to help me out and I know that my money is safe and it is easy to use the virtual platform :) Reviewed on: 13th March 2023

Good Vibes Only

Been with it since I came to the UK my first account was with metro bank, the customer services and the speed at they process your requests is amazing,don't ever see myself changing. Thank you Metro Bank Reviewed on: 13th March 2023

Service

Excellent prompt in-branch service Reviewed on: 13th March 2023

Amazing easy bank

Metro offers great service and available in most of the popular locations Reviewed on: 13th March 2023

All you need

Easy to open my account, the app has all the features I need, customer service representatives have always been outstanding. Very happy customer! Reviewed on: 13th March 2023

Amazing service

Best bank in the world so convenient being with them, the amount of times I’ve lost my bank card and just been able to find a branch near me to get a new one printed instead of waiting 3-5 working days Like some of the other banks I bank with Reviewed on: 13th March 2023

Brilliant bank

I love metro bank as the staff are always very helpful and know their stuff. The bank knows what customers want and need by being open at weekends and late in evening Reviewed on: 13th March 2023

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