Write a review

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

View other Metro Bank products

4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10577)

Opening a bank account

First time experience with Metro Bank was really surprising. Overall the staff ate very helpful, the location and the ambient is absolutely fantastic for a bank. Great improvement in the services. By brother recommended Metro bank. I will do the same from now on for my friends and family. Reviewed on: 12th March 2023

Amazing customer experience

Very nice , confortable ,helpfull,usefull and easy to manage experience to be customer of Metro Bank Reviewed on: 12th March 2023

I'm loving it

M= MARVELLOUS E= ETHICAL T= TAILORED R= RELIABLE O= OPTIMISTIC Above is what I think about this bank. Reviewed on: 12th March 2023

Great access

Metro offers great access to their staff seven days a week. So good to be able to talk to someone rather than automated responses Reviewed on: 12th March 2023

Metro is great. Very good service every time.

Opening times are good. And being able to print new card if needed on day. Reviewed on: 12th March 2023

east to excess, customer service and locker facility

staff is very friendly and gives me good and honest advice if its busy they will deal customer asap. Reviewed on: 12th March 2023

Their standard of customer service is very high.

I'm usually seen straight away and staff are very welcoming. Reviewed on: 12th March 2023

Very good account

I am really like this account.this is good for me and I think every single person who used this account. Reviewed on: 12th March 2023

The open hours are really convenient for most jobs.

Setting up more ATMs for bill payments or deposits might be more convenient. Reviewed on: 12th March 2023

I can talk to someone!

I would like to nominate Metro Bank (especially the Southend branch) for their customer service, and ease with which I can either go into store and speak with someone, or use their banking app on my phone - so easy to use. Reviewed on: 12th March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from M&S Bank - Marks and Spencer 2.52 from 154 reviews
Student Account
from permanent tsb 0.00 from 0 reviews
Current Accounts
from London Community Credit Union 1.00 from 3 reviews

Want to see more from Metro Bank?

Travel Money
from Metro Bank 4.95 from 38 reviews
Instant Access Savings
from Metro Bank 4.91 from 483 reviews
Young Saver
from Metro Bank 4.89 from 392 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub