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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great bank and easy

Sufficient and easy to use abroad and easy access at all times. Reviewed on: 12th March 2023

They are always happy to help

I couldn’t log on to online banking as I forgot my log in details, went to the bank and they sorted it out for me straight away Reviewed on: 12th March 2023

Great bank

Helpful, friendly. Best bank hands down Superb to bank with. Reviewed on: 12th March 2023

Metro bank "saved my life"

I'm very thankfully! They made everything so easy to open an account . As a person of another country i was been struggled, the other Banks made me have a hard time to open an account, with "metro bank" it was so easy and the staff were really nice and polite. Reviewed on: 12th March 2023

Opening a bank account

First time experience with Metro Bank was really surprising. Overall the staff ate very helpful, the location and the ambient is absolutely fantastic for a bank. Great improvement in the services. By brother recommended Metro bank. I will do the same from now on for my friends and family. Reviewed on: 12th March 2023

Amazing customer experience

Very nice , confortable ,helpfull,usefull and easy to manage experience to be customer of Metro Bank Reviewed on: 12th March 2023

I'm loving it

M= MARVELLOUS E= ETHICAL T= TAILORED R= RELIABLE O= OPTIMISTIC Above is what I think about this bank. Reviewed on: 12th March 2023

Great access

Metro offers great access to their staff seven days a week. So good to be able to talk to someone rather than automated responses Reviewed on: 12th March 2023

Metro is great. Very good service every time.

Opening times are good. And being able to print new card if needed on day. Reviewed on: 12th March 2023

east to excess, customer service and locker facility

staff is very friendly and gives me good and honest advice if its busy they will deal customer asap. Reviewed on: 12th March 2023

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