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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

It's easy access when needed

We are happy with the services, which we get as convenient operational timings. Reviewed on: 12th March 2023

Great bank

EASY to use very convenient to replace cards and good telephone service Reviewed on: 12th March 2023

Good bank

Good and polite customer service Reviewed on: 12th March 2023

Such a friendly and quick bank

Always been so helpful and quick to help and straight forward couldn’t be happier with this bank Reviewed on: 12th March 2023

Always so friendly and helpful

Every time I’ve been into a metro branch the staff have always so friendly and helpful and you’re greeted at the door which I thought was a nice touch. Reviewed on: 12th March 2023

Very friendly and efficient services

Very friendly and efficient services Reviewed on: 12th March 2023

Current account

The metro bank was so easy and straightforward to do on line. Very happy with the overall experience from opening the account to receiving my debit card. Thank you for a great experience. Reviewed on: 12th March 2023

Great Metro Bank Excellent Bank with great Banking standards

Metro Bank with great Banking ethic's from days past, Metro are there with the hours when the average person needs then and with online banking too Perfect Reviewed on: 12th March 2023

Excellent customer service

I have always enjoyed having a metro current account. I find the branches welcoming to all and feel like I am treated with care, fairly and with respect. Reviewed on: 12th March 2023

Overall fantastic

Always in convenient location. Great customer service all over always happy to help in a friendly manner. Reviewed on: 12th March 2023

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