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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Always so friendly and helpful

Every time I’ve been into a metro branch the staff have always so friendly and helpful and you’re greeted at the door which I thought was a nice touch. Reviewed on: 12th March 2023

Very friendly and efficient services

Very friendly and efficient services Reviewed on: 12th March 2023

Current account

The metro bank was so easy and straightforward to do on line. Very happy with the overall experience from opening the account to receiving my debit card. Thank you for a great experience. Reviewed on: 12th March 2023

Great Metro Bank Excellent Bank with great Banking standards

Metro Bank with great Banking ethic's from days past, Metro are there with the hours when the average person needs then and with online banking too Perfect Reviewed on: 12th March 2023

Excellent customer service

I have always enjoyed having a metro current account. I find the branches welcoming to all and feel like I am treated with care, fairly and with respect. Reviewed on: 12th March 2023

Overall fantastic

Always in convenient location. Great customer service all over always happy to help in a friendly manner. Reviewed on: 12th March 2023

Great bank and easy

Sufficient and easy to use abroad and easy access at all times. Reviewed on: 12th March 2023

They are always happy to help

I couldn’t log on to online banking as I forgot my log in details, went to the bank and they sorted it out for me straight away Reviewed on: 12th March 2023

Great bank

Helpful, friendly. Best bank hands down Superb to bank with. Reviewed on: 12th March 2023

Metro bank "saved my life"

I'm very thankfully! They made everything so easy to open an account . As a person of another country i was been struggled, the other Banks made me have a hard time to open an account, with "metro bank" it was so easy and the staff were really nice and polite. Reviewed on: 12th March 2023

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