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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Good Experience.

It’s a good service. The waiting time was too much the last time I visited. But it’s good overall. I liked the staff. They’re very nice and polite. The app is pretty much easy to use. I like the service as well. Reviewed on: 12th March 2023

Coolest out there

I can say Metro Bank is the most reliable and most different with features that other banks never had and still don't have today. Reviewed on: 12th March 2023

Amazing service

I am very happy that I have bank account with Metro Bank. Excellent service and banking products. Reviewed on: 12th March 2023

Positive, helpful and friendly

So far, everytime I have visited a branch, not waited for long, staff are always helpful and friendly and the hours work for a normal life. Reviewed on: 12th March 2023

Awesome

Simply, great services. Safe and reliable Reviewed on: 12th March 2023

Supportive, trustworthy and efficient

The support, advice, quickness and efficiency of Metro Bank is always something I’ve been impressed with. I have been able to work through any financial worries or concerns I may have and replace debit cards when lost quicker than ever. I am very glad to be with metro bank for my current account and to be able to have branches so nearby to my home. Reviewed on: 12th March 2023

It's easy access when needed

We are happy with the services, which we get as convenient operational timings. Reviewed on: 12th March 2023

Great bank

EASY to use very convenient to replace cards and good telephone service Reviewed on: 12th March 2023

Good bank

Good and polite customer service Reviewed on: 12th March 2023

Such a friendly and quick bank

Always been so helpful and quick to help and straight forward couldn’t be happier with this bank Reviewed on: 12th March 2023

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