Write a review

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

View other Metro Bank products

4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Exceptional customer service in store & over the phone!

Until I banked with Metro Bank, I never knew what good really looked like. When I opened my current account & savings in store the customer service experience was exceptional, and they printed my bank card there and then! I had an issue with my card one late evening - the customer help line rang a few times and someone answered straight away. They dealt with my card being blocked due to potential fraud easily, so I could use it within minutes. This bank is above and beyond the well known hight street banks & those that are just on line. You really get the best of both worlds!! Reviewed on: 12th March 2023

Super Excellent bank

We have been with Metro bank for a few years now and have always found the staff to be very welcoming and efficient, the bank itself is kept organised and smart, and the services offered by the app easy to operate. The fact that the opening hours are really convenient just adds to the overall competence of the establishment. Reviewed on: 12th March 2023

Good

Gooooooooooooooooooooooooooooooood Reviewed on: 12th March 2023

quick and easy

get the job done well and solve all issues very quickly Reviewed on: 12th March 2023

Here for customers not just their money

Very friendly staff, no waiting always ready to help or advice, good service, open even Sundays ! Reviewed on: 12th March 2023

Excellent service

Recently opened a Metro current account. The process was easy and smooth. Very impressed that our cards were printed and handed over immediately and pin no setup. Their app is very easy to use. And all completed on a Saturday afternoon which is the only time my husband and I can get into a branch. Would highly recommend Reviewed on: 12th March 2023

Metro - totally customer focused

Metro offer traditional banking but keep the customer at the centre of their business. Account is easy to open, visiting any branch is a pleasure as well as comprehensive online and banking app available. Reviewed on: 12th March 2023

Currently Account Essential

current accounts now pay decent rates of interest on the balance you have in them, or in a linked savings account Reviewed on: 12th March 2023

Very goog.

Hi. It's a very good bank, I feel safe there, very nice and professional service always fast. It's nice inside, fresh and modern in design. The opening hours are great. I've never had a problem, the phone application works without errors. ATM card can be obtained on site in 2 minutes. I use a couple of years. I have accounts in several banks but I can't say the same about my other banks, in my opinion they should follow the example of the metro bank. I can recommend it to everyone and I know what I'm writing because I'm 49 years old. Greetings to everyone in this bank and please don't change. Your faithful client. Tomasz Reviewed on: 12th March 2023

My satisfaction

Everything in metro bank is user friendly and customer service is very satisfactory Reviewed on: 12th March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from Yorkshire Bank 3.77 from 76 reviews
FlexPlus
from Nationwide 4.03 from 352 reviews
Standard Current Account
from Ulster Bank 3.53 from 36 reviews

Want to see more from Metro Bank?

Travel Money
from Metro Bank 4.95 from 38 reviews
Instant Access Savings
from Metro Bank 4.91 from 483 reviews
Young Saver
from Metro Bank 4.89 from 392 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub