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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Currently Account Essential

current accounts now pay decent rates of interest on the balance you have in them, or in a linked savings account Reviewed on: 12th March 2023

Very goog.

Hi. It's a very good bank, I feel safe there, very nice and professional service always fast. It's nice inside, fresh and modern in design. The opening hours are great. I've never had a problem, the phone application works without errors. ATM card can be obtained on site in 2 minutes. I use a couple of years. I have accounts in several banks but I can't say the same about my other banks, in my opinion they should follow the example of the metro bank. I can recommend it to everyone and I know what I'm writing because I'm 49 years old. Greetings to everyone in this bank and please don't change. Your faithful client. Tomasz Reviewed on: 12th March 2023

My satisfaction

Everything in metro bank is user friendly and customer service is very satisfactory Reviewed on: 12th March 2023

Great experience/ Nice service

All the crew are helpful and the work are quick. The environment is clean and calm. Reviewed on: 12th March 2023

Very good

Best bank, it’s good service also it’s open all the week days even the weekend. Reviewed on: 12th March 2023

Excellent a round service

The staff are so easy to deal with, always polite and helpful My branch is clean and tidy and there is comfortable seating. Reviewed on: 12th March 2023

Wonderful experience banking with Metro

Its been great experience to be with Metro. Flexible hours, cooperative staff. Reviewed on: 12th March 2023

Excellent

Excellent service and friendly staff Reviewed on: 12th March 2023

Best high street bank

Always accommodating and helpful and internet banking never fails me at any time of the day or night Reviewed on: 12th March 2023

Just great

We travel to Europe and we don't get charged for any transactions unlike other banks. Reviewed on: 12th March 2023

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