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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

The very best bank in the UK

They are open seven days a week that's very good. the customer service is always great and I really love the fact that if you lost your bank card you can go and get it straight away. that is just amazing Reviewed on: 12th March 2023

Excellent.

Customer services are outstanding. Staff of slough branch are very cooperative and supportive. Reviewed on: 12th March 2023

Efficient service

I went into the store to apply for a lost card - to my delight I was issued a new one whilst I wait . Took 10 minutes to be exact . Well done ! Very impressive Reviewed on: 12th March 2023

Excellent Service

I changed banks it was all done in 7 days I didn’t have to do anything all payments direct debit etc so easy to do highly recommend Metro Reviewed on: 12th March 2023

Bj

it is EASY to use and without commissions Reviewed on: 12th March 2023

Very efficient, every customer is important to them. Respectful staff, excellent customer care.

I felt valued respected. Very good customer service very efficient, knowledgeable about their products, no long queues, They stick to their promise. I use my card in Europe with no problem. I all lol ways recommend it to others. Reviewed on: 12th March 2023

I like metro bank

Very good staff and very helpful and friendly and quality service Reviewed on: 12th March 2023

best bank

so customer-focused, so grateful they exist Reviewed on: 12th March 2023

Best Bank in the UK

If you want a easy bank to use, Metro Bank is the answer . Reviewed on: 12th March 2023

Best bank in the world.

I'm very happy to use services from metro bank Reviewed on: 12th March 2023

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