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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

My first

My first bank that I started at my coming in the Uk and never disappointed me. Reviewed on: 12th March 2023

Effective an efficient

Always helpful and friendly service Reviewed on: 12th March 2023

After 10years of living in UK and having an account with TSB, Metro was the only one who made it possible to open just a single bank account after 7 attempt to try to open with different Bank Sociaety!

About an experience : Is not a bank .. is a luxury hotel reception, on my arrival I have been offered a Café, during the account opening procedure I cared like an MP and I felt people in the bank rank me on the level of a VIP person! Well done and Thank you all of you! Keep up the High Standard and Carry on! Reviewed on: 12th March 2023

Fantastic

Best bank of UK and I am satisfied with it , Best of luck Reviewed on: 12th March 2023

The best bank ever

All the employees make you feel confident and important and they really try they're best to serve you. Reviewed on: 12th March 2023

Answer phones fast

Always easy to get hold of and helpful also getting bank cards in store was so helpful when needed urgently try metro Reviewed on: 12th March 2023

Its really reliable

Its really effective a d efficient Reviewed on: 12th March 2023

Best high street bank

Open 7 days a week high street bank. Reviewed on: 12th March 2023

Efficiency

They have always pick up the phone in a short period of time,very helpful,patient and friendly after finished with them I feel it is going to be a good day ahead Reviewed on: 12th March 2023

Fantastic banking experience

I love the fact that Metro Bank is open 7 days a week and their mobile app is user friendly Reviewed on: 12th March 2023

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