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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

excellent service

good service with good security. Reviewed on: 11th March 2023

Great service and bank!

Metro bank is an outstanding bank with the services that they provide. I would definitely recommend and encourage others to become a metro member. Reviewed on: 11th March 2023

Great and easy banking

Metro bank was so great and easy to set up with. The people in store were great to work with and the online aspect is very easy to use. Reviewed on: 11th March 2023

Great availability, customer service and little waiting time.

The hours are better than any other bank, new cards are available on the spot, and you can usually get through to a person in seconds, not hours. Reviewed on: 11th March 2023

Everyday banking

Best customer service I ever had. Reviewed on: 11th March 2023

Good service

Whenever I called customer they were very helpful and service was top rated. Reviewed on: 11th March 2023

its emazing to use on abrod

ite easy to shoping in europ no extra charger Reviewed on: 11th March 2023

Easy banking

Staff is very helpful and efficient. Clean banks. Easy banking Reviewed on: 11th March 2023

Brilliant Bankers!

I love the fact that you are open when I'm not in work! Making Metro.... Brilliant bankers! Most banks are only open when we are at work. Making them.... Abysmal Bankers! Reviewed on: 11th March 2023

Absolutely excellent!!!!!

The bestw Bank experience a client could enjoy from every aspect! Reviewed on: 11th March 2023

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