Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

View other Metro Bank products

4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10579)

EXCELLENT POLITE SERVICE, FAST, EFFICIENT

EFFICIENT FROM THE START, LOST MY PIN NUMBER, NO PROBLEM THEY CANCELLED MY CARD AND SENT ME A NEW CARD AND PIN. NEEDED A BIT OF COUCHING ON STARTING AN ACCOUNT AND LEAD ME THROUGH IT VERY PATIENTLY EXCELLENT SERVICE IN BRADFORD BANK TOO Reviewed on: 11th March 2023

Always high quality service

It is amazing to know always i get help when is needed. Asap! 24/7 having support is reassuring i am safe and my money is safe. I did , i share my experience and i recommend METRO BANK! Thank you! Reviewed on: 11th March 2023

Just arrived

When i went to England, the 3rd bank i visit and asked to open a bank account was Metro bank. I did it and still using it. Reviewed on: 11th March 2023

Good service always with a smile

Meyro is reliable open early and is accessible. On the high street so can visit when shopping. Reviewed on: 11th March 2023

Helpful

The Staff are very helpful and friendly. I love the fact that when I wanted to add the initial of my middle name on my debit card it was done immediately. The Metro app is also easy to use, I am in my 70s not very good with technical stuff, but it really is easy. Reviewed on: 11th March 2023

Bad bank

Metro bank is a bad I can not recommend anybody to metro bank they don’t care about customers. Reviewed on: 11th March 2023

Respectful

I would like to say how the workers great when we walk in to the branch and is such a warm welcome whenever I go in there and quick to respond very respectful in a lot of ways so helpful always want to say thank u for all u do for us a clients and urselves as a great team Reviewed on: 11th March 2023

Easy money transfer

Metro bank is been easy and fast for my daily activities also it’s fast at transferring and depositing money compared to others banks. Reviewed on: 11th March 2023

Tams bank breakdown

I love metro they are attentive helpful and open 7 days a week to deal with any issues your facing. Metro is quick to deal with anything suspicious when it comes to there customers accounts and very quick on resolving any problems you maybe experiencing. I love METRO Reviewed on: 11th March 2023

THANK YOU

No problems with contacting Metro bank ever, quick and reliable service every time! Reviewed on: 11th March 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

FlexDirect
from Nationwide 4.73 from 376 reviews
Cash Account
from Bank of Scotland 4.02 from 55 reviews
Classic account (discontinued)
from TSB 3.94 from 203 reviews

Want to see more from Metro Bank?

Young Savers
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.81 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub