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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Helpful

The Staff are very helpful and friendly. I love the fact that when I wanted to add the initial of my middle name on my debit card it was done immediately. The Metro app is also easy to use, I am in my 70s not very good with technical stuff, but it really is easy. Reviewed on: 11th March 2023

Bad bank

Metro bank is a bad I can not recommend anybody to metro bank they don’t care about customers. Reviewed on: 11th March 2023

Respectful

I would like to say how the workers great when we walk in to the branch and is such a warm welcome whenever I go in there and quick to respond very respectful in a lot of ways so helpful always want to say thank u for all u do for us a clients and urselves as a great team Reviewed on: 11th March 2023

Easy money transfer

Metro bank is been easy and fast for my daily activities also it’s fast at transferring and depositing money compared to others banks. Reviewed on: 11th March 2023

Tams bank breakdown

I love metro they are attentive helpful and open 7 days a week to deal with any issues your facing. Metro is quick to deal with anything suspicious when it comes to there customers accounts and very quick on resolving any problems you maybe experiencing. I love METRO Reviewed on: 11th March 2023

THANK YOU

No problems with contacting Metro bank ever, quick and reliable service every time! Reviewed on: 11th March 2023

excellent service

good service with good security. Reviewed on: 11th March 2023

Great service and bank!

Metro bank is an outstanding bank with the services that they provide. I would definitely recommend and encourage others to become a metro member. Reviewed on: 11th March 2023

Great and easy banking

Metro bank was so great and easy to set up with. The people in store were great to work with and the online aspect is very easy to use. Reviewed on: 11th March 2023

Great availability, customer service and little waiting time.

The hours are better than any other bank, new cards are available on the spot, and you can usually get through to a person in seconds, not hours. Reviewed on: 11th March 2023

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