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Metro Bank: Current account reviews

4.86
Based on 10,577 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

The best Debit card

5
Easy to use even abroad. When I trying to explain my Bulgarian friends, that I use my Metro debit card everywhere in Bulgaria including for cash frm ATM with Zero fee, they dont believe me. Reviewed on: 11th March 2023

Great bank

5
Later closing hours and weekend opening hours are very helpful. Reviewed on: 11th March 2023

you are the best

5
I am very well mind structured individual with positive overview in regards to the new opportunities. Reviewed on: 11th March 2023

Honestly one of the best banks ever

5
Went into the store today and had My issue sorted within minutes of arriving Reviewed on: 11th March 2023

Banking for 21st century.

5
From the moment you walk into the branch you are made to feel welcome, and that the staff will do everything they can to help. If you have to phone, the wait time is much less than other banks I can mention. Reviewed on: 11th March 2023

Current Account

5
I had walked in to a branch of Metro an opened a current Account write away and I had the current Account bank card buy the time I walked out of the bank it was easy to enter password ect for the account Reviewed on: 11th March 2023

Best bank

5
Metro bank is a reliable bank. The staffs are extremely nice and also ready to help, the level of professionalism is just amazing. Reviewed on: 11th March 2023

Brilliant bank

5
Very happy with metro bank staff have always been very helpful Reviewed on: 11th March 2023

Easy to use and very good

5
It's a nice bank. Customer service is good. Reviewed on: 11th March 2023

Best customer service

5
Metro bank has by far the best customer service from all banks. all staff are polite and approachable. They really make you feel like you are part of a family, the Metro bank family. I am really proud to be a customer of Metro bank and I have and will recommend Metro bank to all my family and friends. Reviewed on: 11th March 2023

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