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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,579 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

METRO BANK work for me

5
I have my account with Metro Bank almost from their beginning- six and a half years. I'm satisfied with their service and recommend them. Reviewed on: 11th March 2023
Dimmy Bond's avatar
Dimmy Bond

Brilliant service

5
Love that debit card printed when opening account Reviewed on: 11th March 2023
neil.cuthbertson@me.com's avatar
[email protected]

Excellent customer services

5
All ways someone there to help. The opening hours are amazing even though most bank close early or are not even around anymore. When ever I have a problem (online app) call are answered quickly and effectively Reviewed on: 11th March 2023
Gamze Arslan's avatar
Gamze Arslan

Excellent service

5
Great app for managing things day to day and excellent customer service if you ever need any help Reviewed on: 11th March 2023
earmour@hotmail.co.uk's avatar
[email protected]

The best Debit card

5
Easy to use even abroad. When I trying to explain my Bulgarian friends, that I use my Metro debit card everywhere in Bulgaria including for cash frm ATM with Zero fee, they dont believe me. Reviewed on: 11th March 2023
Kamen Kostov's avatar
Kamen Kostov

Great bank

5
Later closing hours and weekend opening hours are very helpful. Reviewed on: 11th March 2023
Chris Semple's avatar
Chris Semple

you are the best

5
I am very well mind structured individual with positive overview in regards to the new opportunities. Reviewed on: 11th March 2023
Villie Taneff's avatar
Villie Taneff

Honestly one of the best banks ever

5
Went into the store today and had My issue sorted within minutes of arriving Reviewed on: 11th March 2023
kealan lane's avatar
kealan lane

Banking for 21st century.

5
From the moment you walk into the branch you are made to feel welcome, and that the staff will do everything they can to help. If you have to phone, the wait time is much less than other banks I can mention. Reviewed on: 11th March 2023
Anthony John Pritchard.'s avatar
Anthony John Pritchard.

Current Account

5
I had walked in to a branch of Metro an opened a current Account write away and I had the current Account bank card buy the time I walked out of the bank it was easy to enter password ect for the account Reviewed on: 11th March 2023
alan's avatar
alan

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