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Metro Bank: Current account reviews

4.80
Based on 10,579 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

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Metro Bank Current account reviews (10579)

Best bank

5
Metro bank is a reliable bank. The staffs are extremely nice and also ready to help, the level of professionalism is just amazing. Reviewed on: 11th March 2023

Brilliant bank

5
Very happy with metro bank staff have always been very helpful Reviewed on: 11th March 2023

Easy to use and very good

5
It's a nice bank. Customer service is good. Reviewed on: 11th March 2023

Best customer service

5
Metro bank has by far the best customer service from all banks. all staff are polite and approachable. They really make you feel like you are part of a family, the Metro bank family. I am really proud to be a customer of Metro bank and I have and will recommend Metro bank to all my family and friends. Reviewed on: 11th March 2023

Fast and very good service

5
Always finish my needs Ver fast which is Very good Reviewed on: 11th March 2023

My blue bank

5
Honestly the services frome my blue metro bank are great, focussed on the costumer and the most important thing it is about, accesibility for common peoples. I love blue from metro. Reviewed on: 11th March 2023

All in one

5
Best service. Open for longer hours and days. Reviewed on: 11th March 2023

Great Banking experience

5
As an international student entering the Uk for the first time, it was difficult to set up a bank account. Out of all of the different banks I approached, Metro Bank was the only one to provide clear instructions on what was required and how to attain said information. The process was clear, simple, and expeditious. I couldn’t ask for a better experience. Reviewed on: 11th March 2023

The best ever

5
Always best solution, without complain Reviewed on: 11th March 2023

Weekend access

5
Money counting machine in store Reviewed on: 11th March 2023

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