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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great customer service

Always had a good service since joining metro bank. Reviewed on: 11th March 2023

Reliable Bank

Reliable Bank ,which is open util late and has friendly and helpful staff Reviewed on: 11th March 2023

The 'easy bank'

Been with metro for 2 years now. If I loose a card they print one inshore for you while you wait. Have never waited more than 5 minutes to be served in store. Staff are super friendly amd helpful. They have taken the 'boring' out of banking. Keep up the good work Reviewed on: 11th March 2023

Good service

Fantastic customer service and fast response Reviewed on: 11th March 2023

Come on, they let my pupper in x

A refreshing banking experience Reviewed on: 11th March 2023

Customer service

Customer service is very excellent and efficient always taking the time to assist customers in the best way! Reviewed on: 11th March 2023

EASY TO USE

EASY TO USE, GET A NEW BANK CRAD OR CHEQUE BOOK WHILST YOU WAIT AND CAN EVEN TAKE YOUR DOG Reviewed on: 11th March 2023

Good and quick service

Good costumer service Friendly staff Easy on line banking Reviewed on: 11th March 2023

Very good service

The service is amazing especially in persona and on the phone they are quick to get back and very helpful. Reviewed on: 11th March 2023

Paul

Paul was very friendly and charming Reviewed on: 11th March 2023

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