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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Excellent service

Opening an account was easy and quick. Reviewed on: 11th March 2023

Wonderful experience.

My experience so far with metro Bank is very awesome. And to top it off the customer service is great. Reviewed on: 11th March 2023

Friendly, polite and helpful

Very helpful ,polite and friendly and I didn't have to wait too long to be served. Reviewed on: 11th March 2023

bank is really helpful especially for younger students like myself.

I first got with metro bank during sixth form, it was my first debit card. I loved how I got the card on the same day as applying for it. Overall metro bank is just so easy and helpful! Reviewed on: 11th March 2023

Great Bank

Great service always open until late Reviewed on: 11th March 2023

I have told all my friends to bank with metro

I lost my card walking out of a petrol I drove 1 hour to a branch and walked out with a new card in 10 mins outstanding service you saved my family trip away and can't thankyou enough ..many thanks John bourke Reviewed on: 11th March 2023

Good customer service

Always feel welcome when I go to the bank very friendly And wonderful customer service Reviewed on: 11th March 2023

very efficient and useful service

very polite staff, great opening hours, great range of services. the only suggestion i have is to offer an out of hours phone banking service aimed at people that are unable to use internet/app banking Reviewed on: 11th March 2023

The best British bank is just right

I have had the best customer service every single time I have entered metro bank or called them I have banked with metro bank for over 10 years they are honestly the best bank ever Reviewed on: 11th March 2023

Adore my bank

Always quick and accessible to deal with my queries. Happy to be part of the metrobank family Reviewed on: 11th March 2023

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