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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

EASY TO USE

EASY TO USE, GET A NEW BANK CRAD OR CHEQUE BOOK WHILST YOU WAIT AND CAN EVEN TAKE YOUR DOG Reviewed on: 11th March 2023

Good and quick service

Good costumer service Friendly staff Easy on line banking Reviewed on: 11th March 2023

Very good service

The service is amazing especially in persona and on the phone they are quick to get back and very helpful. Reviewed on: 11th March 2023

Paul

Paul was very friendly and charming Reviewed on: 11th March 2023

Excellent service

Opening an account was easy and quick. Reviewed on: 11th March 2023

Wonderful experience.

My experience so far with metro Bank is very awesome. And to top it off the customer service is great. Reviewed on: 11th March 2023

Friendly, polite and helpful

Very helpful ,polite and friendly and I didn't have to wait too long to be served. Reviewed on: 11th March 2023

bank is really helpful especially for younger students like myself.

I first got with metro bank during sixth form, it was my first debit card. I loved how I got the card on the same day as applying for it. Overall metro bank is just so easy and helpful! Reviewed on: 11th March 2023

Great Bank

Great service always open until late Reviewed on: 11th March 2023

I have told all my friends to bank with metro

I lost my card walking out of a petrol I drove 1 hour to a branch and walked out with a new card in 10 mins outstanding service you saved my family trip away and can't thankyou enough ..many thanks John bourke Reviewed on: 11th March 2023

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