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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great customer service

Metro is the best when it comes to customer service. Their extended opening hours are a big catch for me; your bank needs to be there when you need them! Reviewed on: 11th March 2023

Reliable service

Will highly recommend others . Reliable and prompt service Reviewed on: 11th March 2023

Outstanding provider

Excellent bank account providing great customer service. The drive through addition as definitely been the competitive edge. Reviewed on: 11th March 2023

I love this bank!

I always tell everyone about this bank! The staff are always so friendly and so helpful. Most banks nowadays are slow, make you sign in blood to get your cash but Metro have always been fast and easy. I would ever change! Reviewed on: 11th March 2023

Nice banking

Wonderful Banking with so many good services to the users.I really appreciated with it. Reviewed on: 11th March 2023

excellent services

available whole week even on sunday Reviewed on: 11th March 2023

Very easy

However access to online banking by could be improved Reviewed on: 11th March 2023

Amazing experience!

I have never had any issues with Metro Banking and have had an overall amazing experience with the bank and their staff and customer service has always been positive. I would highly recommend this bank to my family and friends and have passed on my feedback to family previously. Reviewed on: 11th March 2023

Great

Best bank Iv ever had. So easy to open an account unlike most banks. Had zero issues with metro and any queries or calls have been solved in a very timely manor. Well done metro for being the best bank on the market Reviewed on: 11th March 2023

On top of their game!

This is the first bank I have ever gone to open an account and I left with my debit card...same day! Amazing!!. Their services are superior. Reviewed on: 11th March 2023

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