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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

opening times

the accessibility is paramount with the extended opening hours Reviewed on: 11th March 2023

Friendly and supportive team

I’ve banked with 5 other banks in the UK but this is my best . The staff are caring, attentive and enthusiastic in everything they do. I’ve been encouraging everyone I know to switch to Metro bank! Reviewed on: 11th March 2023

You open 7 day a week. Very good.

Very helpful staff. Very happy to be with Metro Bank. Reviewed on: 11th March 2023

I love my bank

I love Metro, the staff are always helpful, the branches clean and welcoming, the services offered make life so much easier and who doesn’t love a free lollipop!! Reviewed on: 11th March 2023

Best Service

You can visit them in store every day – even Sundays! Reviewed on: 11th March 2023

Very helpful

Always trying to help . I find the bank has uncommon enough staff to provide a complete and full and efficient service . Sadly this can’t be said for other banks anymore. Reviewed on: 11th March 2023

Excellent

Excellent customer service. Excellent product and commitment Reviewed on: 11th March 2023

Always helpful

There when you need it, and you always leave with your problems sorted Reviewed on: 11th March 2023

IS The Best

Every time when I visit branch I find very polite and experienced employers Reviewed on: 11th March 2023

so friendly and do what they say (help)

I lost my card and the same day had a new card.with other banks its 3 to 4 days Reviewed on: 11th March 2023

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