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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

My opinion of Metrobank

In my opinion Metrobank has the most customer friendly opening hours of all the british banks, it seems it,s their to serve it's customers rather than to just make profits. Reviewed on: 11th March 2023

Good service and understanding

They always there when you need them Reviewed on: 11th March 2023

Fast, reliable

Very very good exp I had with when I had my account been hacked and metro bank understood the problem and refunded the money back to my account so thank you . Reviewed on: 11th March 2023

Staff have make easy to do any transaction and very helpful

When I could use my debit card I went to the bank and the staff sort things out very professional and quick I got a new card and arranged for new pin,all that same day. Reviewed on: 11th March 2023

Metro always open and helpful

Seem to be open all day so very convenient and staff always helpful especially Iram at my Ealing Broadway branch. Have definitely recommended to everyone I know. Reviewed on: 11th March 2023

Excellent

Always helpful !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Reviewed on: 11th March 2023

Best

Best bank ever, always happy with their service Reviewed on: 11th March 2023

Very good service

Metro always give me a very good service Reviewed on: 11th March 2023

Very convenient

Open when I need it to be and very friendly staff Reviewed on: 11th March 2023

Simple and easy to obtain

Banking with metro has never been easier. Easy to set up no monthly fees and perfect for everyday spending and saving . Reviewed on: 11th March 2023

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