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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Best

Best bank ever, always happy with their service Reviewed on: 11th March 2023

Very good service

Metro always give me a very good service Reviewed on: 11th March 2023

Very convenient

Open when I need it to be and very friendly staff Reviewed on: 11th March 2023

Simple and easy to obtain

Banking with metro has never been easier. Easy to set up no monthly fees and perfect for everyday spending and saving . Reviewed on: 11th March 2023

Great bank

I love the fact that this bank is so accessible and you don't have to wait 5 days for a new card Reviewed on: 11th March 2023

Outstanding

Metro bank is open more days and hours than any other bank making it easier to visit when not working. Customer service is 10 out of 10 Reviewed on: 11th March 2023

Metro Bank

Great customer service, great product, highly recommended. Reviewed on: 11th March 2023

Staff are always knowledgeable, realistic and have a can do attitude

The Staff are always realistic, positive attitude and knowledgable with a can do attitude. The banks are open , approachable and have people available all of the time Reviewed on: 11th March 2023

Vote for best current account

Always there to help. Never had issues that couldn’t be resolved. Would recommend metro to friends and family Reviewed on: 11th March 2023

Extremely convenient

While most banks are closing branches, metro bank are bucking the trend and making it even easier to find a branch that's open at a convenient time. I jave only been into the branch once however it was very well staffed and unlike a lot of other banks that are making everything automated, they have actual people to serve you. Reviewed on: 11th March 2023

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