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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Great bank

I love the fact that this bank is so accessible and you don't have to wait 5 days for a new card Reviewed on: 11th March 2023

Outstanding

Metro bank is open more days and hours than any other bank making it easier to visit when not working. Customer service is 10 out of 10 Reviewed on: 11th March 2023

Metro Bank

Great customer service, great product, highly recommended. Reviewed on: 11th March 2023

Staff are always knowledgeable, realistic and have a can do attitude

The Staff are always realistic, positive attitude and knowledgable with a can do attitude. The banks are open , approachable and have people available all of the time Reviewed on: 11th March 2023

Vote for best current account

Always there to help. Never had issues that couldn’t be resolved. Would recommend metro to friends and family Reviewed on: 11th March 2023

Extremely convenient

While most banks are closing branches, metro bank are bucking the trend and making it even easier to find a branch that's open at a convenient time. I jave only been into the branch once however it was very well staffed and unlike a lot of other banks that are making everything automated, they have actual people to serve you. Reviewed on: 11th March 2023

Best customer service

Customer service is exceptional. They listen and try to solve your problem to your satisfaction. Reviewed on: 11th March 2023

Amazing customer service

Friendly and fast customer service Reviewed on: 11th March 2023

Perfect

Perfect online banking fast working Reviewed on: 11th March 2023

Mind blowing service

Every time ai send money it’s very easy to understand it. I recommend more than 40+ new friends and start their accounts on one of the best leading band Metro Reviewed on: 11th March 2023

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